NewGel+E Scar Reduction Sheeting is 100% Medical Grade Silicone that was developed with the advice of physicians and used at hospitals and and clinics around the world.  NewGel is an effective treatment for helping reduce the visibility of most scars, OLD and NEW, including Post-Surgical Scars, Keloid, Trauma, Burn, C-Section, Hypertrophic, Cosmetic procedures, and Abdominoplasty.  NewGel+ E Advanced Silicone Gel Sheeting is clinically proven to significantly improve the appearance of scars by helping reduce, flatten, fade and smooth scars-both old and new.  Why NewGel+ Advanced Silicone Scar Treatment Gel Sheeting?  Self adhesive and reusable Created with advice of physicians and used at clinics and hospitals worldwide Formulated for ALL skin types and for scars old and new Relieves discomfort and keeps the skin feeling tight while your scar heals  Acceptable for use on any external scar. NewGel+ Silicone Gel Sheeting for scars is safe for use on children aged two years and older. NewGel+E Advanced Formula Silicone Gel Sheeting is medical grade, self-adhesive, flexible, non-sensitizing silicone gel sheeting that reduces, flattens, and fades scars – both old and new.  FOR EXTERNAL USE ONLY. Wash and Dry area being treated before each application of Newgel+ Sheets. When sheets become dirty or loses adhesiveness, wash gently with tap water and mild soap then air-dry before reapplying. 

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

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