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The Neo G Bunion System Support - Hallux Valgus Night Splint has been designed to help with discomfort & pressure experienced by Hallux Valgus deformities while you sleep. The splint helps immobilize the Hallux Valgus for uninterrupted healing of bunion protrusions. The splint can be adjusted to help maintain ideal big toe and metatarsal phalangeal alignment whilst the soft foam helps soothe and protect the tender area. Adjustable to suit fit and comfort and can be used pre or post surgery.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the purpose of the Neo-G Bunion Support? A: The Neo-G Bunion Support is designed to help relieve discomfort and pressure associated with Hallux Valgus deformities while you sleep, aiding in the healing of bunion protrusions.
  • Q: Can this support be used before and after surgery? A: Yes, the Neo-G Bunion Support is suitable for use both pre and post-surgery, providing essential support during the healing process.
  • Q: How does the adjustable feature work? A: The splint is fully adjustable to ensure a comfortable fit, allowing users to maintain ideal alignment of the big toe and metatarsal phalangeal joint.
  • Q: What materials are used in the construction of the splint? A: The splint is made from lightweight and washable soft fabric with foam padding, providing comfort and protection to the affected area.
  • Q: Is the Neo-G Bunion Support suitable for both men and women? A: Yes, the support is designed to be unisex and is available in options for left or right feet.
  • Q: How does this splint help with bunion progression? A: The malleable metal splint stabilizes the big toe, which helps reduce the tendency for early-stage bunions to progress.
  • Q: Is the Neo-G Bunion Support recognized as a medical device? A: Yes, it is registered internationally as a Class 1 Medical Device with regulatory bodies, including the FDA in the US and the MHRA in the UK.
  • Q: How should I clean the Neo-G Bunion Support? A: The splint can be washed as needed; however, ensure to follow the manufacturer's care instructions for best results.
  • Q: What size does the Neo-G Bunion Support come in? A: The Neo-G Bunion Support comes in one size, which is fully adjustable to fit a variety of users.
  • Q: Can the splint be worn during the day? A: While it is primarily designed for nighttime use, it can be worn during the day if needed for additional support.
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