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The Neo G Bunion System Support - Hallux Valgus Night Splint has been designed to help with discomfort and pressure experienced by Hallux Valgus deformities while you sleep. The splint helps immobilize the Hallux Valgus for uninterrupted healing of bunion protrusions. The splint can be adjusted to help maintain ideal big toe and metatarsal phalangeal alignment whilst the soft foam helps soothe and protect the tender area. Adjustable to suit fit and comfort and can be used pre or post surgery.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the purpose of the Neo-G Bunion Support Night Splint? A: The Neo-G Bunion Support Night Splint is designed to help relieve discomfort and pressure associated with Hallux Valgus deformities while sleeping, allowing for uninterrupted healing of bunion protrusions.
  • Q: How does the splint help with bunion pain? A: The splint immobilizes the big toe and helps maintain proper alignment of the toe and metatarsal phalangeal joint, which can alleviate pain caused by bunions.
  • Q: Is the Neo-G Bunion Support adjustable? A: Yes, the splint features an adjustable design that allows for a customized fit and comfort, making it suitable for various foot sizes.
  • Q: Can I use this splint before and after surgery? A: Yes, the Neo-G Bunion Support is suitable for use both pre and post-surgery to help with recovery and alleviate discomfort.
  • Q: What materials is the splint made from? A: The splint is made from lightweight and washable soft fabric, featuring a malleable metal splint for added support.
  • Q: Is this product suitable for both men and women? A: Yes, the Neo-G Bunion Support is designed to be unisex and is available in options for both the left and right foot.
  • Q: How does the adjustable compression system work? A: The adjustable compression system allows you to modify the tightness of the splint to ensure it provides the necessary support while maintaining safe blood flow.
  • Q: Is the Neo-G Bunion Support a medical device? A: Yes, the Neo-G Bunion Support is registered as a Class 1 Medical Device with regulatory bodies like the FDA in the United States and the MHRA in the United Kingdom.
  • Q: How should I care for the splint? A: The Neo-G Bunion Support can be hand washed with mild soap and water; ensure it is completely dry before reusing.
  • Q: What size should I choose for the Neo-G Bunion Support? A: The splint is available in one size and is fully adjustable, allowing it to fit a wide range of foot sizes effectively.
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