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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Debrox Earwax Removal Aid Drops used for? A: Debrox Earwax Removal Aid Drops are designed to soften, loosen, and aid in the removal of excessive earwax.
  • Q: How do I use Debrox Earwax Removal Aid Drops? A: To use, instill 5 to 10 drops into the affected ear(s) and allow the drops to remain in the ear for a few minutes before draining out.
  • Q: Is Debrox safe for all ages? A: Debrox is generally safe for adults and children over the age of 12. For children under 12, consult a healthcare provider before use.
  • Q: How often can I use Debrox Earwax Removal Aid Drops? A: Debrox is intended for occasional use. It is recommended to use it no more than twice a week unless directed by a healthcare professional.
  • Q: What should I do if I experience discomfort while using Debrox? A: If you experience any discomfort, irritation, or allergic reaction, discontinue use immediately and consult a healthcare professional.
  • Q: Can I use Debrox if I have a history of ear problems? A: If you have a history of ear problems, such as a perforated eardrum or ear infections, consult your doctor before using Debrox.
  • Q: Will Debrox help with earwax buildup in children? A: Debrox can be used for children over 12 years old. For younger children, consult a pediatrician for appropriate earwax removal options.
  • Q: What are the active ingredients in Debrox Earwax Removal Aid Drops? A: The active ingredient in Debrox is carbamide peroxide, which acts as a softening agent for earwax.
  • Q: Is there a risk of overuse with Debrox Earwax Removal Aid Drops? A: Yes, overuse can lead to irritation or damage to the ear canal. It is important to follow the recommended usage instructions.
  • Q: Are there any side effects associated with using Debrox? A: Some users may experience mild ear irritation or discomfort. If side effects persist or worsen, seek medical advice.
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