• (281)-738-1050

Removing excessive earwax or an earwax blockage (cerumen impaction) with cotton swabs and ear candles is considered ineffective and potentially dangerous by the American Academy of Otolaryngology. Macks earwax removal ear drops and earwax removal kits/systems are medically approved to safely and gently remove excess ear wax. Macks ear wax remover helps get the excess ear wax out of your ears, allowing you to hear more clearly. Wash that nasty earwax clog out of your ears with Macks Wax Away Ear Wax Removal System.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Mack's Wax Away Ear Wax Removal System used for? A: Mack's Wax Away Ear Wax Removal System is designed to safely and effectively remove excessive earwax or earwax blockages, helping to improve hearing clarity.
  • Q: How do I use the ear drops in the Wax Away system? A: To use the ear drops, apply the recommended amount into the affected ear, allow it to sit for a few minutes, and then use the included ear syringe to flush out the loosened earwax.
  • Q: Is the Mack's earwax removal system safe for all ages? A: The system is generally safe for adults and older children; however, it's advisable to consult with a healthcare professional before use on younger children or individuals with ear conditions.
  • Q: Can I use cotton swabs instead of the ear syringe? A: No, using cotton swabs can push earwax further into the ear canal and is not recommended. The ear syringe is designed to safely flush out the wax.
  • Q: How often can I use the Wax Away system? A: You can use the Wax Away system as needed, but it's best to follow the instructions on the packaging and consult with a healthcare professional if you have frequent earwax build-up.
  • Q: What ingredients are in Mack's Wax Away ear drops? A: Mack's Wax Away ear drops contain a fast-acting agent that targets earwax and a moisturizing agent to help condition the ear canal while loosening wax.
  • Q: Does this product work for people who wear hearing aids? A: Yes, Mack's Wax Away system is particularly beneficial for hearing aid users, as it helps remove excess earwax that can interfere with hearing aid performance.
  • Q: How do I clean the ear syringe after use? A: To clean the ear syringe, rinse it with warm water and mild soap, then allow it to air dry completely before storing.
  • Q: Is the Wax Away system suitable for sensitive ears? A: Yes, the ear drops are formulated to be gentle and suitable for sensitive ears, but it's recommended to perform a patch test or consult a healthcare provider if you have concerns.
  • Q: What should I do if I experience discomfort while using the product? A: If you experience discomfort or pain while using the Wax Away system, discontinue use immediately and consult a healthcare professional for advice.
Translation missing: en.general.search.loading