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How to Use Flex Cup: Remove your FLEX Cup prior to intercourse. FLEX Cup is not a contraceptive device and will not protect you against sexually transmitted infections. If you experience any adverse events with FLEX Cup, discontinue use and consult with your physician. The FLEX cup folds for easy insertion and opens up inside to form a seal with your body. Wear it safely for 12 hours. It collects up to 3 super tampons worth of fluid. To remove, simply pull the pull-tab to break the seal and slide out in one motion.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Flex Cup Starter Kit? A: The Flex Cup Starter Kit includes a reusable menstrual cup designed for comfort and convenience, along with two free menstrual discs. It features a pull-tab for easy removal and is an alternative to traditional tampons and pads.
  • Q: How do I use the Flex Cup? A: To use the Flex Cup, fold it to insert, making sure it forms a seal inside your body. It can be worn for up to 12 hours and should be removed by pulling the pull-tab to break the seal.
  • Q: Is the Flex Cup safe to use during intercourse? A: No, you should remove the Flex Cup prior to intercourse as it is not a contraceptive device and does not protect against sexually transmitted infections.
  • Q: What are the dimensions and capacity of the Flex Cup? A: The Flex Cup has a slim fit, making it ideal for first-time users. It can hold up to three super tampons worth of fluid.
  • Q: How do I care for my Flex Cup? A: After each use, wash the Flex Cup with mild soap and water. It can also be sterilized by boiling it in water for a few minutes. Make sure to store it in a breathable pouch when not in use.
  • Q: What materials is the Flex Cup made from? A: The Flex Cup is made from 100% medical-grade silicone, which is FDA registered, hypoallergenic, and free from BPA and phthalates.
  • Q: Can the Flex Cup help with period cramps? A: Some users report fewer period cramps while using the Flex Cup. Approximately 60% of customers have noted reduced cramps and 80% report less dryness and irritation.
  • Q: Is the Flex Cup suitable for all body types? A: Yes, the Flex Cup is designed to be comfortable for a variety of body types and abilities, making it a great choice for beginners.
  • Q: How often do I need to change the Flex Cup? A: The Flex Cup can be worn for up to 12 hours, allowing for extended use without the need for frequent changes, unlike traditional pads and tampons.
  • Q: What should I do if I experience discomfort using the Flex Cup? A: If you experience any discomfort or adverse reactions while using the Flex Cup, discontinue use immediately and consult your physician for advice.
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