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Say goodbye to gross period blood stains-or the time-consuming home remedies to get rid of them. Now all you need is faith, trust, and a little bit of Pixie Dust! (okay-and a cup of boiling water). Completely removing your stains from your period cup or disc is simple: Just add one packet to a cup of boiling water, let your cup/disc soak for 6-8 hours, and then wash it off with a cup-friendly wash (like our Pixie Wash)! Voila! Your cup/disc will be stain-free and will have that fresh, brand-new feel again. Its like magic-just ask Tinker Bell ;)

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How do I use the Pixie Cup Stain Remover? A: To use the Pixie Cup Stain Remover, simply add one packet to a cup of boiling water. Soak your reusable menstrual cup or disc in the solution for 6-8 hours, then wash it off with a cup-friendly wash.
  • Q: What ingredients are in the Pixie Cup Stain Remover? A: The Pixie Cup Stain Remover is made with five gentle yet powerful ingredients. It is free from sulfates, parabens, fragrances, and dyes, making it eco-friendly and safe for sensitive skin.
  • Q: Can I use Pixie Cup Stain Remover on other items? A: Yes, Pixie Cup Stain Remover is multi-purpose and can also be used to remove stains from reusable pads, sheets, towels, and clothes.
  • Q: Is the product safe for all skin types? A: Yes, the Pixie Cup Stain Remover is unscented and gentle, making it suitable for sensitive skin and products made of latex, rubber, silicone, and cloth.
  • Q: How long does it take for the stains to be removed? A: After soaking your menstrual cup or disc in the Pixie Cup Stain Remover, it typically takes 6-8 hours for tough stains to be completely removed.
  • Q: Is the Pixie Cup Stain Remover eco-friendly? A: Yes, the Pixie Cup Stain Remover is eco-friendly, septic-safe, and cruelty-free, making it a responsible choice for stain removal.
  • Q: What if the product doesn't work for me? A: Pixie offers a 100% Satisfaction Guarantee. If the product doesn't meet your expectations, you can email or text them for a replacement or refund.
  • Q: Can I use Pixie Cup Stain Remover with other cleaning products? A: It is recommended to use Pixie Cup Stain Remover on its own for best results. Combining it with other products may affect its effectiveness.
  • Q: What happens if my menstrual cup or disc has very tough stains? A: For very tough stains, the Pixie Cup Stain Remover may still be effective, but multiple treatments might be necessary. Follow the instructions for optimal results.
  • Q: Where can I purchase the Pixie Cup Stain Remover? A: The Pixie Cup Stain Remover can be purchased online through various retailers, including the official Pixie website and other e-commerce platforms.
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