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Cleaning menstrual cups has never been easier (or more effective)! Say goodbye to inconvenience... say hello to our Pixie Cup Steamer! All you have to do is place your cup on the platform, close the lid, and push the (super cute) button! Viola! Your cup will be clean and sterilized within three minutes!

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How does the Pixie Menstrual Cup Steamer work? A: The Pixie Menstrual Cup Steamer works by placing your menstrual cup on the platform, closing the lid, and pressing the button. It uses steam to effectively kill 99.9% of germs and bacteria in just three minutes.
  • Q: Is it safe to use the Pixie Menstrual Cup Steamer on all types of menstrual cups? A: Yes, the Pixie Menstrual Cup Steamer is designed to be safe for use with most silicone menstrual cups. Ensure that your cup is made of silicone or a compatible material.
  • Q: How long does it take to sterilize a menstrual cup with this steamer? A: The Pixie Menstrual Cup Steamer sterilizes your menstrual cup in approximately three minutes, making it a quick and efficient cleaning option.
  • Q: Can I use the Pixie Menstrual Cup Steamer in a shared living space? A: Yes, the Pixie Menstrual Cup Steamer is discreet and designed for use in shared living spaces such as dorm rooms or apartments, eliminating the need to boil cups in the kitchen.
  • Q: What features make the Pixie Menstrual Cup Steamer convenient? A: The steamer features an easy-to-press button for operation, automatic shut-off for safety, and a compact design that fits well in any living space.
  • Q: Does the Pixie Menstrual Cup Steamer require chemicals for cleaning? A: No, the Pixie Menstrual Cup Steamer does not require any chemicals. It uses natural steam to clean and sterilize your menstrual cup.
  • Q: What materials is the Pixie Menstrual Cup Steamer made from? A: The Pixie Menstrual Cup Steamer is primarily made from silicone, which is safe and effective for sterilizing menstrual cups.
  • Q: Is customer support available if I have issues with the product? A: Yes, Pixie offers world-class customer service with a 100% satisfaction guarantee. If you have any issues, you can contact them for a replacement or a refund.
  • Q: Can I use my FSA or HSA card to purchase the Pixie Menstrual Cup Steamer? A: Yes, the Pixie Menstrual Cup Steamer is eligible for purchase using Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA).
  • Q: How do I clean the Pixie Menstrual Cup Steamer? A: To clean the Pixie Menstrual Cup Steamer, simply wipe it down with a damp cloth after use. Make sure to follow any specific care instructions included in the product manual.
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