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Directions Rinse thoroughly with warm water. USAGE ADVICE For external use only. Keep away from eyes.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Femfresh Deodorising Wash used for? A: Femfresh Deodorising Wash is designed for external use to maintain freshness and comfort in the intimate area.
  • Q: How long does the freshness last with Femfresh Deodorising Wash? A: The wash provides long-lasting freshness for up to 12 hours.
  • Q: Is Femfresh Deodorising Wash suitable for everyday use? A: Yes, it is hypoallergenic and can be safely used daily.
  • Q: Can I use Femfresh Deodorising Wash as a regular shower gel? A: Yes, this product can be used as a normal shower gel due to its pH-balanced formula.
  • Q: What are the key ingredients in Femfresh Deodorising Wash? A: It contains lactic acid, moisturising frangipani, and soothing white lily.
  • Q: Is Femfresh Deodorising Wash tested on animals? A: The product is dermatologically and gynaecologically tested, ensuring safety and effectiveness.
  • Q: Does Femfresh Deodorising Wash help with odour control? A: Yes, it features a MULTI-Actif deodorising complex that helps limit the development of odour.
  • Q: Is Femfresh Deodorising Wash safe for sensitive skin? A: Yes, it is hypoallergenic and formulated to be gentle on sensitive skin.
  • Q: How should I use Femfresh Deodorising Wash? A: Rinse thoroughly with warm water and apply to the intimate area for a refreshing cleanse.
  • Q: What makes Femfresh Deodorising Wash different from regular soaps? A: It is pH-balanced for the intimate area, helping to prevent irritation commonly caused by regular soaps.
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