cLEANSE Wipe on wellness from chin-to-toe with pH balancing, biodegradable wipes for vulvar skin Formulated with clean, gentle ingredients to maintain skin barrier health Packaging may vary
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are SweetSpot Labs On-The-Go pH Balanced Feminine Wipes used for? A: These wipes are designed for cleansing and refreshing vulvar skin, promoting wellness from chin-to-toe.
- Q: Are these wipes safe for sensitive skin? A: Yes, they are formulated with clean, gentle ingredients, including Chamomile and Aloe Vera, to soothe sensitive skin.
- Q: How are these wipes environmentally friendly? A: The wipes are biodegradable, FSC Certified, and compostable, making them a sustainable choice.
- Q: What ingredients are in SweetSpot Labs wipes? A: They contain natural ingredients like Chamomile Extracts, Cucumber Extracts, Aloe Vera, and Seaweed Sodium Hyaluronate, among others.
- Q: Are these wipes gynecologist tested? A: Yes, the wipes are gynecologist tested and approved for use on vulvas.
- Q: Do these wipes contain any fragrances? A: They have a low fragrance of 0.5%, making them suitable for those who prefer minimal scent.
- Q: Are SweetSpot Labs wipes vegan? A: Yes, these wipes are vegan and cruelty-free.
- Q: How should I store these wipes? A: Store the wipes in a cool, dry place and ensure the packaging is sealed to maintain freshness.
- Q: Can these wipes be used during menstruation? A: Yes, they can be used during menstruation for added cleanliness and comfort.
- Q: What certifications do these wipes have? A: They are FSC Certified, compostable, and free from common allergens like gluten, soy, and dairy.
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