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Product Descriptionembrace Active Scar Defense is the only FDA-cleared scar therapy designed to relieve the tension that causes scarring and help prevent scars before they start. Its the only scar treatment of its kind that is clinically proven effective to significantly reduce the appearance of scars.Embrace includes a patented applicator + 100% silicone sheet with medical grade adhesive. The uniquely designed applicator achieves precise tension reduction on the skin, (tension being the key cause of scarring), to gently hold both sides of your closed incision together. The result is a lighter, thinner, flatter scar. Embrace also features Stress-Shield Technology which protects the scar from everyday movement while hydrating and softening your skin.Always apply and remove according to the instructions found inside the box.APPLICATION: Apply embrace on new scars less than 6 months old. For optimal results, use 1 to 4 weeks after suture removal on a CLOSED, DRY INCISION. Tip: The earlier you treat, the better your results. Each application lasts an average of 10 days, relieving you of a daily regimen. Embrace is water resistant, so you can shower and exercise while wearing. (Note: Certain applications may involve more frequent changing due to high mobility, cleansing routine, hair growth, or oil level on the skin.)REMOVAL: Embrace is ready to remove after 10 days or when a large portion of the sheet has already lifted from the skin. The medical-grade adhesive is designed to last, so SLOW, GENTLE removal is important. We recommend removing embrace while taking a warm shower, warm water and soap. You can also use over-the-counter adhesive remover or baby oil to assist with gentle removal.WARNINGS & PRECAUTIONS DO NOT use on scars if infection is suspected. Do not use while scabs are present. DO NOT use if you have known adverse reactions to medical adhesives or skin diseases that would preclude the use of adhesive dressings. The embrace dressing is water-resistant. Short term exposure to water, (such as showering) is OK. DO NOT expose to water for prolonged periods of time. DO NOT pull or remove quickly as skin irritation or tearing can occur. DO NOT apply on the eyes, mouth, or nose. DO NOT cut the dressing before or after application as it may cause irritation.POTENTIAL SIDE EFFECTSApplication of any surgical tape or adhesive dressing may strip the skin upon removal. Consult with your physician should any of the following occur: Skin irritation Infection, pain, and/or fever Allergic reaction*Data on File #002.Manufacturer Contact InformationCall 1-855-722-7879 Monday - Friday, 8AM-4:30PM EST or email help@embracescartherapy.com

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Embrace Active Scar Defense? A: Embrace Active Scar Defense is an FDA-cleared solution designed to minimize the visibility of new scars using medical-grade silicone scar sheets. It is specifically formulated for treating hypertrophic and keloid scars that are less than six months old.
  • Q: How does Stress-Shield Technology work? A: Stress-Shield Technology provides a protective barrier that holds the edges of the incision together, which helps to manage skin tension and reduces the risk of thick and raised scars.
  • Q: How long can I use each silicone scar sheet? A: Each silicone scar sheet is effective for up to ten days, allowing you to shower and engage in daily activities without the sheets coming off.
  • Q: Who can use Embrace Active Scar Defense? A: Embrace Active Scar Defense is suitable for all genders, ages, and skin types, making it accessible for anyone looking to treat new scars.
  • Q: When should I start using the scar sheets? A: It is recommended to begin using Embrace Active Scar Defense 2 to 4 weeks after suture removal for optimal results.
  • Q: How many silicone scar sheets are included in a package? A: Each package contains three extra-large silicone scar sheets, providing a 30-day supply for effective scar treatment.
  • Q: Can I exercise while using the silicone scar sheets? A: Yes, the water-resistant design of the scar sheets allows you to exercise and shower without affecting their adherence or effectiveness.
  • Q: What materials are used in the silicone scar sheets? A: Embrace Active Scar Defense is made from 100% medical-grade silicone, which hydrates and softens scar tissue for improved appearance.
  • Q: Are there any additional instructions for using the product? A: The product includes easy-to-follow video instructions for application and removal, ensuring a straightforward experience for users.
  • Q: How can I contact the manufacturer for support? A: You can reach the manufacturer by calling 1-855-722-7879 or emailing help@embracescartherapy.com for any inquiries or support.
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