Color: Black Material: Leather Brand: FENBAS
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the size of the grounding mat? A: The grounding mat measures 27 inches by 60 inches, providing ample space for comfortable use.
- Q: What materials are used in the grounding mat? A: The grounding mat is made of high-quality leather and features conductive carbon fiber, making it both durable and effective for grounding.
- Q: How does grounding benefit my health? A: Grounding can help improve sleep quality, relieve pain and stress, enhance blood circulation, and increase energy levels by transferring negative charges from the earth to the body.
- Q: Is the grounding mat safe for all ages? A: Yes, the grounding mat is suitable for people of all ages and even pets, providing a safe and effective way to experience the benefits of grounding.
- Q: How do I maintain the grounding mat? A: To maintain the grounding mat, simply wipe the surface with a clean rag and mild soap, and ensure it dries completely before using the grounding wire.
- Q: Can I use the grounding mat without connecting the ground wire? A: Yes, the grounding mat can be used without connecting the ground wire; however, the benefits of grounding are maximized when it is properly grounded.
- Q: What is included in the grounding mat set? A: The set includes a grounding pad, a grounding test pen to check for conductive fibers, a grounding cable, and an instruction manual.
- Q: How portable is the grounding mat? A: The grounding mat is lightweight and designed for easy portability, allowing you to use it at home or while traveling.
- Q: How do I test if the grounding mat contains silver fibers? A: You can use the included grounding test pen to check if the mat contains conductive silver fibers, ensuring its quality and effectiveness.
- Q: Can I use the grounding mat while working or sleeping? A: Absolutely! The grounding mat can be placed under your desk while you work or on your bed while you sleep, allowing you to enjoy the grounding effects anytime.
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