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Always Infinity

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the absorbency level of Always Pads Size 2 Infinity? A: Always Pads Size 2 Infinity are designed for heavy flow absorbency, providing reliable protection during your menstrual cycle.
  • Q: How does the FlexFoam material work? A: The FlexFoam material is incredibly thin and flexible, allowing the pad to move with your body while providing effective protection.
  • Q: How long can I wear Always Infinity Pads? A: You can wear Always Infinity Pads for up to 8 hours of comfortable, leak-free protection, making them suitable for day or night use.
  • Q: Are these pads skin-safe? A: Yes, Always Infinity FlexFoam pads have been dermatologically tested and are verified as skin safe by the Skin Health Alliance.
  • Q: What makes the top layer breathable? A: The top layer of Always Infinity Pads is designed to be breathable, helping to keep you feeling fresh and comfortable throughout the day.
  • Q: Can I use my FSA or HSA to purchase these pads? A: Yes, tampons, pads, liners, and cups purchased after December 31, 2019, are FSA and HSA eligible, as they are considered medical expenses under the CARES Act.
  • Q: What is the unique feature of the wing design? A: The revolutionary wing design provides secure protection, ensuring that the pad stays in place during movement.
  • Q: How does the microdot technology improve absorption? A: Microdots in the pad are designed for super-fast absorption, quickly pulling moisture away from your skin to keep you dry.
  • Q: What should I consider when choosing the right pad size? A: Always My Fit sizing chart recommends finding a pad that suits your unique shape and menstrual flow for optimal comfort and protection.
  • Q: Is this product suitable for sensitive skin? A: Always Infinity FlexFoam pads are dermatologically tested for skin safety, making them suitable for individuals with sensitive skin.
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