• (281)-738-1050

Made with ultra-soft, thin & breathable foam and bra-like stretchy fabric; Pressure-free on temples for super comfortable side sleeping

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What material is the ALASKA BEAR Sleep Mask made of? A: The ALASKA BEAR Sleep Mask is made with ultra-soft, breathable memory foam and a stretchy fabric similar to that of a bra, ensuring comfort during use.
  • Q: Is this sleep mask suitable for side sleepers? A: Yes, the ALASKA BEAR Sleep Mask features a patented cup-shaped design that is specifically made for side sleepers, providing comfort without pressure on the temples.
  • Q: Can I wash the sleep mask? A: Yes, the sleep mask is machine washable. It is recommended to wash it inside a laundry bag on a delicate cycle to maintain its quality.
  • Q: Does the sleep mask block out all light? A: Yes, the unique shape of the eye cups and nose cutout ensures a perfect seal, effectively blocking out all light for a restful sleep.
  • Q: Is the fit adjustable for different head sizes? A: Yes, the sleep mask features an easy-to-adjust headband that provides a snug fit for various head sizes, ensuring comfort for both small women and large men.
  • Q: Will this mask irritate my skin or ears? A: The innovative headband design is created to avoid scratching your ears or irritating your skin, providing a comfortable wearing experience.
  • Q: Can I use this mask while wearing a C-PAP machine? A: This sleep mask may not fit well with C-PAP machines, so it is recommended to consider other options if you are a C-PAP user.
  • Q: What is included with the sleep mask? A: The ALASKA BEAR Sleep Mask comes with a resealable zip lock bag for convenient storage and travel.
  • Q: Is the sleep mask suitable for travel? A: Yes, the compact design and included storage bag make the ALASKA BEAR Sleep Mask an excellent choice for travel.
  • Q: How do I care for the sleep mask to ensure its longevity? A: To care for the sleep mask, wash it gently in a laundry bag on a delicate cycle, avoid using harsh detergents, and store it in the provided zip lock bag when not in use.
Translation missing: en.general.search.loading