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BeHoomi Weighted Eye Mask for Sleeping, Soft Heated Eye Mask, Moist Heat Warm Compress for Eyes, Natural Lavender & Flaxseeds Microwave Reusable Sleep Mask, Must Haves for Women Spa, Home, Office

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What materials is the BeHoomi Weighted Eye Mask made of? A: The BeHoomi Weighted Eye Mask features a plush cover that is soft and skin-friendly, providing comfort during use.
  • Q: How does the weighted eye mask help with sleep? A: The weighted eye mask applies gentle pressure to the eye area, which can help refresh the eyes and promote faster sleep onset.
  • Q: Can I heat the BeHoomi Weighted Eye Mask in the microwave? A: Yes, the inner bag of the eye mask can be heated in the microwave for 20 to 30 seconds to provide moist heat, but do not microwave the outer plush cover.
  • Q: Is the lavender scent in the eye mask natural? A: Yes, the eye mask is filled with 5% natural lavender, which provides a comforting and relaxing fragrance.
  • Q: How do I clean the BeHoomi Weighted Eye Mask? A: You can detach the plush eye cover for washing; however, ensure that the inner bag is not exposed to water.
  • Q: What are the benefits of using this eye mask after screen time? A: Using the eye mask after prolonged screen time can help soothe and relax tired eyes, as well as improve comfort with the warm compress feature.
  • Q: Is the eye mask adjustable for different head sizes? A: Yes, the eye mask features an adjustable elastic strap, making it suitable for most head sizes.
  • Q: Can the weighted eye mask block out light effectively? A: Yes, the design of the weighted eye mask helps effectively block out light, creating a peaceful environment for sleep.
  • Q: What is the ideal usage time for the eye mask? A: Each session with the eye mask should last around 8 to 10 minutes for optimal relaxation and comfort.
  • Q: Is this eye mask suitable as a gift? A: Yes, the BeHoomi Weighted Eye Mask makes a thoughtful gift for various occasions such as birthdays, holidays, and special events.
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