This eye massager provides an invigorating and relaxing massage for tired eyes. Using gentle vibrations and pulses, it helps reduce stress and tension around the eye area. The flexible massage nodes conform to the contours of your face to deliver an effective and soothing massage. With its compact size, it's easy to use at home or take with you on the go. Simply power it on and guide the massager around your eyes, eyebrows and temples for a few minutes to relieve fatigue and puffiness. Rechargeable via USB, a full charge gives you weeks of use. Say goodbye to eye strain and hello to refreshed, rejuvenated eyes with this handy little eye massager.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are the main benefits of using the BOB AND BRAD Eye Massager? A: The BOB AND BRAD Eye Massager provides relief from eye strain, tension headaches, and dry eyes. It promotes relaxation, improves sleep quality, and helps reduce dark circles and puffiness through targeted heat and pressure.
- Q: How does the eye massager work? A: The eye massager combines heat, compression, and acupressure techniques to stimulate blood flow in the ocular region, providing soothing relief from eye fatigue and discomfort.
- Q: Is the BOB AND BRAD Eye Massager portable? A: Yes, the eye massager features a 180-degree foldable design, making it easy to carry. It also includes a protective travel bag for convenient storage and transportation.
- Q: What features does the eye massager offer for customization? A: The eye massager comes with five different massage modes, adjustable compression levels, and two heat settings. Users can customize their experience using either the remote control or physical buttons.
- Q: Can I use the eye massager while sleeping? A: Yes, the BOB AND BRAD Eye Massager is designed to help you relax and can be used before sleeping. It is recommended to wear it for about 15 minutes to enhance your relaxation before bedtime.
- Q: Is there a warranty for the eye massager? A: Yes, the BOB AND BRAD Eye Massager comes with a two-year warranty, ensuring customer satisfaction and reliability.
- Q: What should I do if I have a specific eye condition? A: The manufacturer advises against using the eye massager if you have undergone eye surgery or have conditions such as glaucoma, cataracts, or retinal issues. It is best to consult with a healthcare professional before use.
- Q: How long does the battery last on a full charge? A: The 1200 mAh rechargeable battery takes approximately three hours to fully charge and can support six to eight usage sessions totaling about 90 minutes.
- Q: What materials are used in the eye massager? A: The eye massager is made from durable ABS plastic and soft, skin-friendly PU material, ensuring comfort and longevity.
- Q: Can I connect my phone to the eye massager? A: Yes, the BOB AND BRAD Eye Massager allows you to connect your phone or tablet via Bluetooth to play your own music or sounds while using the device.
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