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Bucky Serenity Spa Mask-Gray - G850HGR, Eye mask is 4.5 inches by 9 inches, perfect for men, women and teens. Satin cover: 100% polyester, liner: 100% cotton, filling: 100% buckwheat seeds. Remove cover and empty liner before washing, machine wash cold, tumble dry low, do not wash filling. Heat in microwave or cool in freezer for a soothing experience, aids in relief from sinus headaches, reduces puffiness and circles under eyes. Naturally hypoallergenic and cooling buckwheat last up to 10 years, aid in relaxation and rest without light from bothersome florescent, electronics, or sunshine, wake up refreshed after napping, travel and meditation. We offer delightful home and kitchen products including throws, dishtowels, doormats, blankets, and more.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the dimensions of the Bucky Serenity Spa Mask? A: The Bucky Serenity Spa Mask measures 9 inches wide by 4.5 inches tall, making it suitable for men, women, and teens.
  • Q: How do I use the mask for hot therapy? A: To use the mask for hot therapy, place it on a clean ceramic or glass plate and microwave for 20 seconds. Always test the temperature by hand before using.
  • Q: How do I use the mask for cold therapy? A: For cold therapy, seal the mask in a plastic bag and place it in the freezer for 2 or more hours. It can be stored in the freezer for future use.
  • Q: What materials is the Bucky Serenity Spa Mask made from? A: The mask features a cover made of 100% satin polyester, a liner made of 100% cotton, and is filled with 100% natural buckwheat seeds.
  • Q: Is the Bucky Serenity Spa Mask hypoallergenic? A: Yes, the mask is naturally hypoallergenic, making it suitable for sensitive skin.
  • Q: Can I machine wash the Bucky Serenity Spa Mask? A: You can machine wash the cover in cold water. However, do not wash the liner or the buckwheat filling, and tumble dry on low heat.
  • Q: How long can the buckwheat filling last? A: The buckwheat filling can last up to 10 years, providing long-lasting benefits for relaxation and comfort.
  • Q: What issues can the Bucky Serenity Spa Mask help alleviate? A: The mask can help relieve tired, puffy eyes, sinus pain, headaches, and hot flashes, offering a soothing experience through heat or cold therapy.
  • Q: Is the Bucky Serenity Spa Mask safe for adults only? A: Yes, the mask is recommended for adult use only, especially when using the heating method.
  • Q: What other products does Bucky offer? A: Bucky offers a variety of travel and personal care products, including U-shaped neck pillows, duo hot & cold therapy wraps, and luggage ID handle wraps.
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