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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the primary material used in the Clbxzwc 3D Advanced Eye Mask? A: The Clbxzwc 3D Advanced Eye Mask is made from double-layer memory sponge material, which provides comfort and softness.
- Q: Does this eye mask provide complete blackout for sleeping? A: Yes, this eye mask offers a 100% blackout effect, ensuring that no light enters, allowing for a deeper sleep.
- Q: Can I use this eye mask if I have eyelash extensions? A: Absolutely! The contoured design of the eye mask is specifically created to avoid pressure on eyelashes, making it ideal for individuals with eyelash extensions.
- Q: Is the eye mask adjustable for different head sizes? A: Yes, the Clbxzwc eye mask features an easily adjustable elastic band that fits various head sizes, suitable for men, women, and children.
- Q: How should I clean the Clbxzwc eye mask? A: It is recommended to wash the eye mask frequently after use in water that is 40 degrees Celsius (104 degrees Fahrenheit) or colder, preferably by hand, and then dry it naturally.
- Q: Is this eye mask suitable for travel? A: Yes, the Clbxzwc eye mask is designed for multi-purpose use, making it perfect for travel, whether you are in a car, on a train, or at the beach.
- Q: What are the dimensions of the Clbxzwc eye mask? A: The specific dimensions of the Clbxzwc eye mask are not provided, but it is designed to fit comfortably on most adult faces.
- Q: Can I wear this eye mask while lying on my side? A: Yes, the lightweight design allows for comfortable side sleeping without feeling restricted or uncomfortable.
- Q: What color options are available for the Clbxzwc eye mask? A: This eye mask is available in a newly developed personalized purple red color, which is relatively rare in the market.
- Q: Is this eye mask suitable for sensitive skin? A: Yes, the ultra-delicate and soft material of the Clbxzwc eye mask is skin-friendly, making it suitable for individuals with sensitive skin.
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