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MATERIAL AND SIZE: Please refer to the size chart in the images section for your accurate sizing information before placing your order. Socks are made from 90% cotton, 3% Elastane, and 7% Polyester. Our loose fit diabetic socks are available in 3 sizes: 9-11 (standard womens shoe size 5-10); 10-13 (standard men

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What materials are the diabetic ankle socks made from? A: The diabetic ankle socks are made from 90% cotton, 3% elastane, and 7% polyester, providing a soft and breathable experience.
  • Q: What sizes are available for these socks? A: The socks are available in three sizes: 9-11 (standard women's shoe size 5-10), 10-13 (standard men's shoe size 7-12), and 13-15 (shoe size 9-15).
  • Q: Are these socks suitable for people with diabetes? A: Yes, these socks are physician approved and designed specifically for individuals with diabetes, edema, and neuropathy, featuring a loose fit and non-binding top to promote healthy blood circulation.
  • Q: Will the socks stay up despite their loose fit? A: Yes, although the socks have a loose fit top, they are designed to stay up and not sag, ensuring comfort throughout the day.
  • Q: How should I care for these diabetic socks? A: It is recommended to wash the socks in cold water and tumble dry on low heat to maintain their quality and performance.
  • Q: What makes these socks different from regular socks? A: These diabetic socks are specifically designed to prevent constriction and promote blood flow, making them more suitable for individuals with circulatory issues compared to regular socks.
  • Q: Can these socks be worn all day? A: Yes, the ultra-soft and breathable material allows for comfortable wear throughout the day, making them suitable for all-day use.
  • Q: Is there a satisfaction guarantee for these socks? A: Yes, if the socks do not meet your expectations, you can contact the manufacturer directly, and they will work to accommodate your needs.
  • Q: Are these socks unisex? A: Yes, the diabetic ankle socks are designed for both men and women, providing a comfortable fit for everyone.
  • Q: What are the benefits of wearing non-binding socks? A: Non-binding socks help to improve blood circulation, reduce the risk of swelling and discomfort, and are especially beneficial for individuals with diabetes or circulatory issues.
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