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Completely free of seams & SmartKnit socks fit like a second skin and are recommended for people with diabetes, arthritis, or any condition where protection from irritation is important.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are SMARTKNIT Seamless Diabetic Over-the-Calf Socks made of? A: These socks are made from a blend of polyester and Lycra, providing a comfortable and stretchy fit.
  • Q: Who should use SMARTKNIT Seamless Diabetic Over-the-Calf Socks? A: They are recommended for individuals with diabetes, arthritis, or any condition that requires protection from irritation.
  • Q: What is the benefit of the seamless design? A: The truly seamless design eliminates lumps and bumps, ensuring a comfortable fit against sensitive skin.
  • Q: Do these socks fit larger or swollen legs? A: Yes, the non-binding Halo Top design allows these socks to fit large or swollen legs without slipping or causing irritation.
  • Q: How do SMARTKNIT socks help with temperature regulation? A: The high-tech fibers used in the socks help keep your feet cool in the summer and warm in the winter.
  • Q: Are these socks made in the USA? A: Yes, SMARTKNIT Seamless Diabetic Socks are created, designed, and manufactured in the USA.
  • Q: What size options are available for these socks? A: These socks are available in X-Large size, suitable for a variety of leg sizes.
  • Q: How many pairs are included in a pack? A: Each pack contains three pairs, totaling six individual socks.
  • Q: Can I wear these socks if I do not have diabetes? A: Yes, these socks are suitable for anyone seeking comfort and protection from irritation, not just those with diabetes.
  • Q: How should I care for my SMARTKNIT socks? A: It is recommended to machine wash in cold water and tumble dry on low heat to maintain their quality and fit.
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