Organic Feminine Moisturizer: Hydrate and rejuvenate your most intimate areas with VMAGIC, a ph balanced, organic vulva balm and feminine health care product that moisturizes, soothes, protects and calms sensitive, tender vulvar skin for a joyful return to pain-free intimacy | Dermatologist & OBGYN Recommended: VMAGIC helps soothe dry skin caused by menopause and other hormonal changes, postpartum, friction, chemical irritation, grooming and more, as well as reduce dryness, redness, itching, burning and general discomfort | Clinically Proven: In a clinical study of 33 women ages 25-55, 100% reported zero irritation & 79% reported immediate soothing relief from intimate skin dryness | Hormone Free and Non-Irritating: Non-estrogenic, non-GMO and cruelty free; VMAGIC is made of organic & all-natural, nutrient-rich, clean ingredients including Medicine Mama

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What is VMAGIC by Medicine Mama Organic Vulva Balm? A: VMAGIC is an organic vulva balm designed for intimate skin care, particularly to relieve feminine dryness, itching, and irritation. It is hormone-free and formulated to support women during menopause.
  • Q: How does this vulva balm help with menopause symptoms? A: VMAGIC helps soothe dry skin caused by menopause by moisturizing and protecting sensitive vulvar skin, reducing dryness, redness, and general discomfort.
  • Q: Is VMAGIC safe for sensitive skin? A: Yes, VMAGIC is dermatologist and OBGYN recommended and is made from non-irritating, organic ingredients, making it suitable for sensitive skin.
  • Q: What are the key ingredients in VMAGIC? A: VMAGIC contains a proprietary blend of organic propolis and honey, along with other all-natural ingredients that nourish and hydrate the skin.
  • Q: Can VMAGIC be used after childbirth? A: Yes, VMAGIC is designed to help relieve dryness and discomfort that may occur postpartum, making it suitable for use after childbirth.
  • Q: How often should I apply VMAGIC Vulva Balm? A: For best results, apply VMAGIC as needed to clean, dry skin. There is no specific limit on frequency, but using it regularly can help maintain moisture.
  • Q: Is VMAGIC cruelty-free and non-GMO? A: Yes, VMAGIC is cruelty-free, non-GMO, and does not contain estrogen, aligning with a commitment to clean, ethical ingredients.
  • Q: What packaging does VMAGIC come in? A: VMAGIC is available in a 3-pack, with each container holding 2 ounces of the balm. The packaging has been updated, but the product formula remains the same.
  • Q: Are there any clinical studies supporting VMAGIC's effectiveness? A: Yes, a clinical study involving 33 women aged 25-55 found that 100% reported no irritation and 79% experienced immediate soothing relief from intimate skin dryness.
  • Q: Is VMAGIC suitable for all women? A: VMAGIC is suitable for adult women experiencing intimate skin dryness due to various factors including menopause, hormonal changes, or postpartum conditions.
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