Our diabetic slipper socks are designed to provide the utmost comfort, warmth, and protection for individuals with diabetes, particularly when they are indoors or in bed.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What size do these diabetic socks fit? A: These diabetic socks are available in size 10-13, accommodating a range of foot sizes comfortably.
- Q: Are these socks suitable for indoor wear? A: Yes, these socks are designed for indoor use, providing warmth and comfort, making them a great alternative to slippers.
- Q: What materials are the socks made of? A: The socks are made of soft, breathable cotton, ensuring comfort and moisture absorption.
- Q: How do the extra cushioning features benefit diabetic individuals? A: The extra cushioning helps to redistribute pressure across the foot, reducing the risk of pressure points and providing shock absorption for sensitive feet.
- Q: Do these socks help with foot circulation? A: Yes, the non-binding tops of the socks are designed to improve circulation in the feet and legs, which is particularly beneficial for those with diabetes.
- Q: Can these socks be worn while sleeping? A: Absolutely, these socks are suitable for wearing in bed to keep your feet warm throughout the night.
- Q: Are these socks breathable? A: Yes, the cotton material allows for breathability, helping to keep your feet dry and comfortable by minimizing sweat accumulation.
- Q: How should I care for these diabetic socks? A: It is recommended to machine wash the socks in cold water and tumble dry on low heat to maintain their quality and comfort.
- Q: Are these socks gentle on sensitive feet? A: Yes, the soft cotton and extra cushioning are designed to be gentle on sensitive feet, reducing friction and irritation.
- Q: How many pairs of socks are included in the package? A: The package includes a total of four pairs: two pairs in black and two pairs in black with a gray sole.
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