Natural silk sleep mask & blindfold, super-smooth eye mask (2 Straps(w/Nose Baffle))
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What materials is the ALASKA BEAR Sleep Mask made from? A: The ALASKA BEAR Sleep Mask is made of mulberry silk. This natural fiber is breathable and helps maintain healthy air circulation while you sleep.
- Q: What are the dimensions of the ALASKA BEAR Sleep Mask? A: The sleep mask measures approximately zero point thirty-nine inches in length, three point fifty-four inches in width, and eight point sixty-six inches in height. These dimensions ensure a snug fit for effective light blocking.
- Q: How many straps does the ALASKA BEAR Sleep Mask have? A: The sleep mask features two adjustable straps. This design helps keep the mask securely in place throughout the night.
- Q: How do I wear the ALASKA BEAR Sleep Mask? A: Simply adjust the two thin straps above and below your ears for a perfect fit. Ensure the mask covers your eyes completely for optimal darkness.
- Q: Is the ALASKA BEAR Sleep Mask suitable for side sleepers? A: Yes, the sleep mask is ideal for side sleepers. The dual strap design prevents slipping, ensuring comfort even when you toss and turn.
- Q: Can I adjust the straps on the ALASKA BEAR Sleep Mask? A: Yes, the straps are fully adjustable. You can customize the fit to your preference for maximum comfort while sleeping.
- Q: How should I wash the ALASKA BEAR Sleep Mask? A: Hand wash the mask in cool water with your shampoo or a neutral detergent. Alternatively, you can machine wash it on a delicate setting inside a laundry bag.
- Q: Is the ALASKA BEAR Sleep Mask safe for sensitive skin? A: Yes, the mulberry silk is gentle on the skin. It doesn't absorb skin lotions, making it suitable for users with sensitive skin.
- Q: How do I store the ALASKA BEAR Sleep Mask? A: Store the sleep mask in a cool, dry place. Avoid folding it too tightly to maintain its shape and prevent creases.
- Q: Is the ALASKA BEAR Sleep Mask machine washable? A: Yes, it is machine washable on a delicate cycle. However, placing it in a laundry bag is recommended to protect it during washing.
- Q: Can I use the ALASKA BEAR Sleep Mask if I wear makeup? A: Yes, the silk material won't interfere with makeup. It is designed to be gentle against your skin and won't absorb products.
- Q: What makes the ALASKA BEAR Sleep Mask different from others? A: The dual adjustable straps and silky nose flap make this mask unique. They ensure a stable fit and block light more effectively.
- Q: Is the ALASKA BEAR Sleep Mask suitable for travel? A: Yes, the lightweight design makes it perfect for travel. It can easily fit in your carry-on or travel bag.
- Q: Does the ALASKA BEAR Sleep Mask help with insomnia? A: Yes, it is ideal for insomnia sufferers. The dark environment it creates promotes better sleep quality.
- Q: What color options are available for the ALASKA BEAR Sleep Mask? A: The ALASKA BEAR Sleep Mask is available in black. This classic color complements various sleepwear styles.
- Q: Can I return the ALASKA BEAR Sleep Mask if I don't like it? A: Return policies may vary by retailer. Check with the seller for specific return guidelines regarding satisfaction.
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