• (281)-738-1050

All the stitch seams are sewn sealed as opposed to cheaply glued | Made with ultra-soft, thin & breathable foam and bra-like stretchy fabric; Pressure-free on temples for super comfortable side sleeping | Easy-to-adjust without being too tight or bulky, snug fit on face contour with small women and large men | Innovative headband eye mask - New placement of the slider/strap to AVOID scratch your ears or irritate skin | Unique shaped eye cups & nose cutout - Never press against eyeballs, eyelashes or nose and yet create a perfect seal that blocks all light out no matter if you're a back, stomach or sensitive side-sleeper | Machine washable inside a laundry bag on delicate; NOTE: This style may not fit well if you're C-PAP mask users | Came with a resealable plastic bag for storage and travel.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the material of the ALASKA BEAR Sleep Mask? A: The ALASKA BEAR Sleep Mask is made from memory foam, providing a soft and comfortable fit.
  • Q: Is the ALASKA BEAR Sleep Mask suitable for side sleepers? A: Yes, the headband design of the ALASKA BEAR Sleep Mask is specifically made to accommodate side sleepers, ensuring comfort while lying down.
  • Q: Does this sleep mask block out light completely? A: Yes, the ALASKA BEAR Sleep Mask is designed to provide 100% blackout, helping to create a dark sleeping environment.
  • Q: Can both men and women use this sleep mask? A: Yes, the ALASKA BEAR Sleep Mask is designed to be unisex, making it suitable for both men and women.
  • Q: What color options are available for the ALASKA BEAR Sleep Mask? A: The sleep mask is available in a pale grey color.
  • Q: How do I clean the ALASKA BEAR Sleep Mask? A: It is recommended to hand wash the ALASKA BEAR Sleep Mask with mild soap and air dry to maintain its softness and shape.
  • Q: Is the ALASKA BEAR Sleep Mask adjustable? A: Yes, the sleep mask features an adjustable headband that allows for a customized fit for different head sizes.
  • Q: What are the dimensions of the ALASKA BEAR Sleep Mask? A: The ALASKA BEAR Sleep Mask measures approximately 26 inches in length and is designed to comfortably cover the eyes.
  • Q: Can I use this sleep mask for travel? A: Yes, the lightweight and plush design of the ALASKA BEAR Sleep Mask makes it an ideal companion for travel.
  • Q: Does the ALASKA BEAR Sleep Mask have any scent? A: The sleep mask is made from materials that are generally odor-free; however, new products may have a slight scent that dissipates after airing out.
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