All the stitch seams are sewn sealed as opposed to cheaply glued | Made with ultra-soft, thin & breathable foam and bra-like stretchy fabric; Pressure-free on temples for super comfortable side sleeping | Easy-to-adjust without being too tight or bulky, snug fit on face contour with small women and large men | Innovative headband eye mask - New placement of the slider/strap to AVOID scratch your ears or irritate skin; Wide, gentle and flexible head band less prone to shift during the day or night | Unique shaped eye cups & nose cutout - Never press against eyeballs, eyelashes or nose and yet create a perfect seal that blocks all light out no matter if you're a back, stomach or sensitive side-sleeper | Machine washable inside a laundry bag on delicate; NOTE: This style may not fit well if you're C-PAP mask users | Came with a resealable plastic bag for storage and travel.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What materials are used in the ALASKA BEAR Sleep Mask? A: The ALASKA BEAR Sleep Mask is made with ultra-soft, breathable memory foam and a stretchy fabric that resembles a bra, providing comfort and softness.
- Q: Is this sleep mask suitable for side sleepers? A: Yes, the design of the ALASKA BEAR Sleep Mask is specifically tailored for side sleepers, featuring a unique shape that avoids pressure on the eyeballs and eyelashes.
- Q: Can I machine wash the sleep mask? A: Yes, you can machine wash the ALASKA BEAR Sleep Mask inside a laundry bag on a delicate cycle for easy care.
- Q: Does the sleep mask block out light effectively? A: Yes, the mask's unique eye cup shape and nose cutout create a perfect seal that blocks out all light, making it ideal for uninterrupted sleep.
- Q: Is the mask adjustable for a comfortable fit? A: Yes, the ALASKA BEAR Sleep Mask features an easy-to-adjust strap that allows for a snug fit without being too tight or bulky.
- Q: Is this sleep mask suitable for travel? A: Yes, the sleep mask comes with a resealable plastic bag, making it convenient for storage and travel.
- Q: Will this mask irritate my skin or ears? A: The innovative design of the mask includes a wide and flexible headband that minimizes the risk of irritation to the skin or ears.
- Q: Does this mask fit well for both men and women? A: Yes, the ALASKA BEAR Sleep Mask is designed to fit a range of head sizes, making it suitable for both men and women.
- Q: Can C-PAP users wear this sleep mask comfortably? A: This style may not fit well for C-PAP mask users, so it is recommended to consider alternatives if you use a C-PAP machine.
- Q: What colors is the ALASKA BEAR Sleep Mask available in? A: The ALASKA BEAR Sleep Mask is available in a soft pink color.
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