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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Alikay Naturals™ Her Feminine Refreshing Spray? A: Alikay Naturals™ Her Feminine Refreshing Spray is a feminine hygiene product designed to provide freshness and confidence throughout the day.
  • Q: How do I use the Feminine Refreshing Spray? A: Simply spray the product onto your intimate area as needed to refresh and maintain personal hygiene.
  • Q: Is this product suitable for sensitive skin? A: While the formula is designed to be gentle, it's recommended to perform a patch test or consult with a dermatologist if you have sensitive skin.
  • Q: Can I use this spray daily? A: Yes, Alikay Naturals™ Her Feminine Refreshing Spray is formulated for daily use to help you feel fresh and confident.
  • Q: What are the main ingredients in this spray? A: The product's ingredient list is not specified, but it is designed to be a refreshing spray without harsh chemicals.
  • Q: Is this spray safe to use during menstruation? A: Yes, it can be used during menstruation to help maintain freshness and comfort.
  • Q: How should I store the Feminine Refreshing Spray? A: Store the spray in a cool, dry place away from direct sunlight to maintain its effectiveness.
  • Q: Does this product have a fragrance? A: Yes, the Feminine Refreshing Spray has a light, pleasant scent designed to provide a refreshing experience.
  • Q: How much product is included in one bottle? A: Each bottle contains 2 ounces of the Feminine Refreshing Spray.
  • Q: Is this product cruelty-free? A: Alikay Naturals™ is known for being a cruelty-free brand, ensuring no animal testing is conducted during product development.
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