Health and Personal Care

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Almay Eye Makeup Remover Liquid used for? A: Almay Eye Makeup Remover Liquid is designed to gently remove all traces of makeup, especially around the eyes, without irritation or residue that soap and water might leave behind.
  • Q: Is Almay Eye Makeup Remover Liquid suitable for sensitive skin? A: Yes, Almay Eye Makeup Remover Liquid is hypoallergenic and dermatologist tested, making it suitable for sensitive skin and eyes.
  • Q: What ingredients are in Almay Eye Makeup Remover Liquid? A: The makeup remover contains a botanical blend that includes aloe, cucumber, and green tea, which are known for their soothing properties.
  • Q: Is Almay Eye Makeup Remover Liquid oil-free? A: Yes, this makeup remover is oil-free, ensuring that it cleanses without leaving an oily residue.
  • Q: Can Almay Eye Makeup Remover Liquid remove waterproof makeup? A: Yes, Almay Eye Makeup Remover Liquid is effective at removing longwear and waterproof makeup.
  • Q: Is Almay Eye Makeup Remover Liquid cruelty-free? A: Yes, Almay is committed to being cruelty-free, meaning they do not test their products on animals.
  • Q: How should I use Almay Eye Makeup Remover Liquid? A: Apply a small amount of the remover to a cotton pad and gently sweep it over the eyelids and lashes to remove makeup.
  • Q: Does Almay Eye Makeup Remover Liquid have any fragrance? A: No, Almay Eye Makeup Remover Liquid is fragrance-free, making it suitable for those with fragrance sensitivities.
  • Q: How is the product packaged? A: Almay Eye Makeup Remover Liquid is available in a 4 fluid ounce bottle.
  • Q: Are there other Almay makeup remover products available? A: Yes, Almay offers a variety of makeup remover options, including pads, sticks, and towelettes for different preferences.
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