1.Dimension for pocket Heart Love Worry Stones(The following measurements are taken for a single statue without packaging):Length: 1'', width: 1'', thickness : 0.39''-0.59,weights 0.28-0.38 ounces/piece(Because of the different measurement methods, the difference between 0.03 to 0.20 inchs belongs to the normal range), 2.Natural stone and crystal, because they are hand-carved, will differ in size, Stone grain,shape and color(Pictures for reference only). After all, each stone is unique and every statue you receive is unique;and stone may have gragn spot scratches; 3.Pakcage Content:3x Heart Love Worry Stones; 4.LOVE CRYSTAL: The pocket-size crystal is powerful and symbolizes love, can also be used as a healing stone for reiki or chakra cleansing, and for meditation or yoga; 5.It is a meaningful gift for your family, friends and yourself. It can be used for home decoration, Jewelry making, any artwork, for altar offering, or even as a part of your stone collection hobbies.Gift or Decoration,hearts stones make very special personal gifts, for chakra use or for jewlery designers and home decoration.Also makes a great Housewarming,Birthday,New Year Gift for family menber or friend.Conversation starter for party,entertaining or wedding registry.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What are the dimensions of the Bacatgem Heart Love Worry Stones? A: Each Heart Love Worry Stone measures approximately 1 inch in length, 1 inch in width, and has a thickness ranging from 0.39 to 0.59 inches.
  • Q: What is the weight of each stone? A: Each stone weighs between 0.28 to 0.38 ounces, which can vary slightly due to the hand-carving process.
  • Q: Are the stones made of natural material? A: Yes, the Bacatgem Heart Love Worry Stones are made from natural moonstone, which is hand-carved, resulting in unique variations in size, shape, and color.
  • Q: Can these stones be used for healing practices? A: Yes, these pocket-size crystals are known for their healing properties and can be used for Reiki, chakra cleansing, meditation, or yoga.
  • Q: What is included in the package? A: The package includes three Heart Love Worry Stones.
  • Q: Are these stones suitable as gifts? A: Absolutely, these stones make meaningful gifts for family, friends, or yourself, and can be used for home decoration or as part of a stone collection.
  • Q: How should I care for the stones? A: To care for the stones, avoid exposing them to harsh chemicals or extreme temperatures. Gently clean them with a soft cloth to maintain their shine.
  • Q: What makes these stones unique? A: Each stone is hand-carved, which means that every piece has its own unique grain, shape, and color, making them one-of-a-kind.
  • Q: Can these stones be used in jewelry making? A: Yes, these Heart Love Worry Stones can be incorporated into jewelry-making projects, enhancing the aesthetic and personal significance of the pieces.
  • Q: Are there any visual imperfections on the stones? A: Due to their natural stone characteristics and hand-carving process, some stones may have minor scratches or grain spot variations, adding to their uniqueness.
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