• (281)-738-1050

For the most up to date information, we recommend you visit the manufacturer website for the best product details, including ingredients, hazards, directions and warnings. This product offering is for 5 Retail Package

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Balneol Hygienic Cleansing Lotion used for? A: Balneol Hygienic Cleansing Lotion is designed for gentle cleansing of intimate areas, helping to maintain personal hygiene.
  • Q: How often can I use Balneol Hygienic Cleansing Lotion? A: You can use Balneol Hygienic Cleansing Lotion as needed, especially after exercise or during menstruation, to ensure cleanliness.
  • Q: Is Balneol Hygienic Cleansing Lotion safe for sensitive skin? A: Yes, Balneol Hygienic Cleansing Lotion is formulated to be gentle and is suitable for sensitive skin; however, it's recommended to perform a patch test first.
  • Q: What are the ingredients in Balneol Hygienic Cleansing Lotion? A: For the most accurate and updated ingredient information, please refer to the manufacturer's website.
  • Q: What is the packaging of Balneol Hygienic Cleansing Lotion? A: Balneol Hygienic Cleansing Lotion comes in a pack of five, each bottle containing three ounces of the product.
  • Q: Can I use Balneol Hygienic Cleansing Lotion during pregnancy? A: It is advisable to consult with a healthcare provider before using any new products during pregnancy.
  • Q: Does Balneol Hygienic Cleansing Lotion have any fragrance? A: Balneol Hygienic Cleansing Lotion is designed to be mild and may have a light fragrance, but it's important to check the product details for specifics.
  • Q: How should I store Balneol Hygienic Cleansing Lotion? A: Store Balneol Hygienic Cleansing Lotion in a cool, dry place, away from direct sunlight to maintain its effectiveness.
  • Q: Is Balneol Hygienic Cleansing Lotion tested on animals? A: For information on animal testing policies, please refer to the manufacturer's ethics statement on their website.
  • Q: What is the expiry date for Balneol Hygienic Cleansing Lotion? A: Please check the packaging for the expiration date, as it can vary; it is important to use the product before this date for safety.
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