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For over 35 years, Bionix has sought to modernize and simplify the process of medical practices with the use of high-quality healthcare products. Doctors Andrew Milligan (PhD) and James Huttner (MD, P.h.D) founded Bionix with the goal of combining their extensive medical knowledge and genuine desire to make procedures faster and easier for both medical professionals and patients. At Bionix, our mission is simple: offer single-patient use products that promote exceptional quality, helping to service patients and propel medical innovation. The powerful LED light in the Light Source accessory offers complete visibility during what has typically been a blind procedure. This Light Source Handle, when used with any Bionix Lighted Curette, illuminates the most difficult-to-see ear canals to improve procedural accuracy and efficiency. Try the Bionix family of Lighted Ear Curette products for greater confidence, safety, and effectiveness for patients of all ages. Disclaimer: Federal law restricts this device to sale by or on the order of a licensed healthcare practitioner.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Bionix - 2200 Light Source used for? A: The Bionix - 2200 Light Source is designed to enhance visibility during earwax removal procedures, particularly when using the Lighted Ear Curette System.
  • Q: How does the Bionix Lighted Ear Curette improve safety during earwax removal? A: It provides a powerful LED light source and magnification lens, allowing healthcare providers to visualize the ear canal and tympanic membrane, minimizing the risk of injury.
  • Q: Is the Bionix Lighted Ear Curette suitable for all patients? A: Yes, the Bionix system is designed for use by medical professionals across various specialties, including pediatricians and home healthcare specialists.
  • Q: What materials are used in the Bionix Lighted Ear Curette? A: The curette is made from stainless steel, which ensures durability and safety during earwax removal.
  • Q: Can the Bionix Lighted Ear Curette be used in a home setting? A: While it is primarily designed for healthcare providers, trained individuals may use it in a home setting, but it is always recommended to consult a healthcare professional.
  • Q: How does the LED light improve the earwax removal process? A: The LED light illuminates the ear canal, allowing for greater visibility during the procedure, which helps ensure accurate and safe cerumen removal.
  • Q: What are the key features of the Bionix Lighted Ear Curette? A: Key features include a lighted attachment for visibility, flexible and strong construction to prevent injury, and ease of use with a brilliant white light.
  • Q: Is the Bionix Lighted Ear Curette easy to use? A: Yes, the design allows for straightforward operation, projecting light directly to the tip of the curette, which simplifies the earwax removal process.
  • Q: What type of healthcare providers benefit from using the Bionix Lighted Ear Curette? A: The product is designed for various medical professionals, including pediatricians, general practitioners, and home healthcare specialists.
  • Q: Where is the Bionix Lighted Ear Curette manufactured? A: The Bionix Lighted Ear Curette is made in America, ensuring quality and compliance with healthcare standards.
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