• (281)-738-1050

Lightweight design makes the unit portable and easy to use. With a self-contained 210 ml water reservoir and a rechargeable battery, this unit provides effective pulsed irrigation. Use with diffuser tips. Unit includes Irrigator, 3 Adapter Wands, 40 Diffuser Tips, & 1 Ear Basin

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is included in the Bionix OtoClear Ear Irrigation System? A: The kit includes forty OtoClear tips, one portable ear irrigation unit, and one ear basin. Please note that it does not include oral attachments.
  • Q: How does the Bionix ear irrigation system ensure safety during use? A: The Bionix ear irrigation system uses flared ear irrigation tips that direct water towards the ear canal wall with three divergent streams, ensuring effective irrigation without harming the eardrum.
  • Q: What makes the Bionix Portable Ear Irrigation System efficient? A: This system delivers a larger volume of water compared to syringes and other manual devices, making the earwax removal process more efficient.
  • Q: Does the Bionix ear irrigation system create a mess during use? A: No, the ear irrigation tips are designed to direct water into the ear canal without causing messy splashes, ensuring a clean and safe removal of excess cerumen.
  • Q: Who can benefit from using the Bionix OtoClear Ear Irrigation System? A: The system is designed for healthcare providers, including pediatricians and home healthcare specialists, to assist patients across all developmental stages.
  • Q: Is the Bionix OtoClear Ear Irrigation System made in the USA? A: Yes, the Bionix OtoClear Ear Irrigation System is proudly made in America.
  • Q: Can the OtoClear tips be reused? A: The OtoClear tips are designed for single use to maintain hygiene and ensure safe earwax removal.
  • Q: What types of earwax problems can the Bionix system address? A: The Bionix ear irrigation system is effective for safely removing excessive earwax buildup, making it suitable for patients with impacted cerumen.
  • Q: Is the Bionix ear irrigation system easy to use? A: Yes, the system is designed to be comfortable and easy to use, making it suitable for both healthcare providers and patients.
  • Q: What should I do if I experience discomfort while using the Bionix ear irrigation system? A: If you experience any discomfort, it is recommended to discontinue use immediately and consult a healthcare professional for advice.
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