100% PURE MULBERRY SILK - Our luxurious sleep masks are made from only the finest, purest silk. It's gentle on your skin and helps keep you hydrated while you sleep. | TOTAL BLACKOUT - If you're looking to completely block out the light, our Blissy Silk Sleep Mask is perfect for you! Made with 100% pure Mulberry silk and 22 momme 6A grade fibers, this mask will keep the light out and help you get a good night's sleep. | NO TOXIC CHEMICALS - Unlike other sleep masks on the market, ours is made without harmful or toxic chemicals. It's also OEKO-TEXTM Standard 100 Certified, meaning it's safe for you and the environment. | ANTI-AGING - Blissy Silk helps improve the look of hair and skin during sleep. Unlike other fibers, such as cotton, silk aids in hydration and helps prevent dullness, fine lines, and wrinkles. | HYPOALLERGENIC - Blissy Silk is not only gentle but has natural hypoallergenic properties, which makes it the perfect material for those prone to allergies and skin sensitivities. | MOISTURE RETENTION: Pure Blissy Silk is moisture wicking and helps regulate temperature without absorbing. The same natural features also allow your skin and hair to retain moisture and shine.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What material is the Blissy Silk Sleep Mask made from? A: The Blissy Silk Sleep Mask is made from 100% pure Mulberry silk, specifically utilizing 22 Momme 6A grade fibers.
  • Q: What are the benefits of using a silk sleep mask? A: Silk sleep masks help improve the look of hair and skin during sleep by aiding in hydration, which can prevent dullness, fine lines, and wrinkles.
  • Q: Is the Blissy Silk Sleep Mask hypoallergenic? A: Yes, the Blissy Silk Sleep Mask is hypoallergenic, making it suitable for individuals prone to allergies or skin sensitivities.
  • Q: Can the Blissy Silk Sleep Mask block out light effectively? A: Yes, the Blissy Silk Sleep Mask is designed for total blackout, effectively blocking out light to help you achieve a restful sleep.
  • Q: Are there any harmful chemicals in the Blissy Silk Sleep Mask? A: No, the Blissy Silk Sleep Mask is made without toxic chemicals and is OEKO-TEX Standard 100 Certified, ensuring safety for both you and the environment.
  • Q: How should I care for my Blissy Silk Sleep Mask? A: To care for your Blissy Silk Sleep Mask, hand wash it in cold water with a gentle detergent and hang it to dry. Avoid using bleach or fabric softeners.
  • Q: Is the Blissy Silk Sleep Mask suitable for side sleepers? A: Yes, the design of the Blissy Silk Sleep Mask makes it comfortable for side sleepers, allowing for a restful sleep without pressure points.
  • Q: What temperature regulation features does the Blissy Silk Sleep Mask offer? A: The Blissy Silk Sleep Mask helps regulate temperature without absorbing moisture, allowing your skin and hair to retain moisture and shine.
  • Q: Is the Blissy Silk Sleep Mask machine washable? A: It is recommended to hand wash the Blissy Silk Sleep Mask to preserve its quality. Machine washing may damage the silk fibers.
  • Q: What size is the Blissy Silk Sleep Mask? A: The Blissy Silk Sleep Mask is designed to fit most head sizes comfortably with an adjustable strap for a secure fit.
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