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Feature: ?Good Insulation Effect: This Insulin Cooler Case has quilted layers of specialty material that keeps your diabetic supplies cool for a long time. And Lining is water repellent to easily wipe away spills. ?Portable Size: The insulin travel bag can be held in one hand or easily put into the backpack suitcase, which is very suitable for short trips, camping and outing. The light weight will not burden your pack. ?Ice Packs included: This insulin cooler case comes with 2 reusable ice packs, put 2 pieces ice packs in the freezer more than 6 to 9 hours before using. Then put it into the mesh pocket and your insulin pen, vial, or insulin needles into the designated compartment of the case. Dimensions: 7.48 * 3.15 * 1.26 inches Weight:5.29 ounces Package included: 1 x Insulin Cooler Travel Case 2 x Reusable Ice Packs

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the size of the Chelvvg Insulin Cooler Travel Case? A: The Chelvvg Insulin Cooler Travel Case measures 7.48 inches in length, 3.15 inches in width, and 1.26 inches in height.
  • Q: How long do the ice packs stay cold? A: The included reusable ice packs can keep the diabetic supplies cool for approximately 4 to 6 hours when properly frozen.
  • Q: Is the cooler case waterproof? A: Yes, the cooler case features a waterproof design made of aluminum foil, ensuring protection against spills and moisture.
  • Q: Can this case hold other medications besides insulin? A: Yes, the case is designed to hold various temperature-sensitive medications, including EpiPens, allergy meds, and nasal sprays.
  • Q: How many ice packs are included with the case? A: The Chelvvg Insulin Cooler Travel Case comes with two reusable ice packs.
  • Q: Is the case easy to carry while traveling? A: Yes, the lightweight design and included carabiner clip make it convenient to carry on trips or outdoor activities.
  • Q: What materials are used in the construction of the cooler case? A: The cooler case is made from specialty material, aluminum foil, and PE foam for insulation and protection.
  • Q: How should I care for the cooler case? A: To care for the cooler case, simply wipe it clean with a damp cloth to remove any spills, as it is water repellent.
  • Q: Does the cooler case have any storage features? A: Yes, it features double-sided mesh pockets for storing ice packs and elastic bands to hold insulin pens, vials, or syringes securely.
  • Q: Is this cooler case TSA approved? A: Yes, the Chelvvg Insulin Cooler Travel Case comes with TSA-approved ice packs, making it suitable for travel.
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