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The healing properties attributed to a crystal is based on an understanding of the effect of the mineral composition crystal has, on decades of practitioner experience. It should not be taken as an alternative, so always consult a doctor if you have symptoms.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the healing properties of the crystals included in this set? A: Each crystal in the set has unique healing properties. For example, Labradorite is known for its protective qualities, Lepidolite is often used for emotional balance, Rainbow Moonstone encourages intuition, Carnelian boosts confidence, White Agate promotes harmony, and Yellow Jasper fosters joy and optimism.
  • Q: How do I use these healing crystals? A: You can carry them with you, meditate with them, or place them in your living space. Each crystal can be used for different purposes, such as enhancing focus, promoting relaxation, or achieving personal goals.
  • Q: Are these crystals ethically sourced? A: Yes, the crystals in this set are ethically mined, ensuring that the materials are sourced responsibly and sustainably.
  • Q: What should I do if I'm not satisfied with my crystal set? A: If you are not satisfied for any reason, you can return the product for a full refund, as it comes with a satisfaction guarantee.
  • Q: Is there a certificate of authenticity included with the crystals? A: Yes, each set comes with a certificate of authenticity, ensuring that you are receiving genuine healing crystals.
  • Q: Can these crystals be given as gifts? A: Absolutely! This crystal set makes a great gift for various occasions such as birthdays, holidays, or special events, promoting positivity and personal growth.
  • Q: How should I care for my crystals? A: To care for your crystals, clean them regularly with water or by placing them in sunlight or moonlight to recharge their energy. Avoid exposure to harsh chemicals.
  • Q: What is the significance of the information card included with the set? A: The information card provides details on the benefits and meanings of each crystal, guiding you on how to utilize them effectively in your daily life.
  • Q: Is this product suitable for teenagers? A: Yes, this crystal set is specifically designed for teenagers, helping them build confidence and courage during their formative years.
  • Q: What materials are the crystals made from? A: The crystals are made from natural minerals, each chosen for their unique properties and benefits in healing and personal development.
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