Breathe the fragrances of health, wherever you are, relax with our extraordinary dream essence sleep mask and become immersed in the calming fragrance of lavender and chamomile. each dream essence sleep mask features a pocket in the front of the mask for the insertion of our complimentary lavender-chamomile herbal sachet. a sure way to relax and unwind, preparing your body for the sweetest of dreams. remove herbal sachet prior to washing. hand wash in cool water. lay flat to dry. made in the usa. our aromatherapy sleep masks are not just for the ladies, help the men in your life find some time for a little r and r as well.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What materials are used in the Dream Essence Aromatherapy Sleep Mask? A: The Dream Essence Aromatherapy Sleep Mask is made from soft organza, providing a comfortable fit for effective sleep and relaxation.
- Q: How does the lavender sachet enhance the sleep mask experience? A: The included lavender-chamomile sachet can be inserted into a pocket in the mask, releasing calming fragrances that help promote relaxation and improve sleep quality.
- Q: Is the sleep mask suitable for both men and women? A: Yes, the Dream Essence sleep mask is designed to be unisex, making it suitable for both men and women seeking a better night's sleep.
- Q: Can I wash the sleep mask, and if so, how? A: Yes, the sleep mask is washable. It is recommended to remove the herbal sachet before hand washing the mask in cool water and laying it flat to dry.
- Q: What features make this sleep mask effective for blocking light? A: The mask offers 100% light blocking, ensuring a dark environment for effective sleep and relaxation, enhancing the overall sleep experience.
- Q: How does the adjustable band work? A: The mask features a revolutionary, ultra-thin adjustable band that secures comfortably around the head, allowing for a customizable fit for different users.
- Q: Is the lavender sachet reusable? A: The lavender sachet is designed for multiple uses; however, the effectiveness of the fragrance may diminish over time.
- Q: Where is the Dream Essence sleep mask made? A: The Dream Essence Aromatherapy Sleep Mask is proudly handmade in the USA.
- Q: What is the size of the sleep mask? A: The sleep mask is designed to fit most head sizes comfortably, thanks to its adjustable band.
- Q: Can the lavender sachet be replaced with other scents? A: Yes, you can replace the lavender sachet with another scented sachet of your choice, as long as it fits in the mask's designated pocket.
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