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1296P HD Vision: The ear wax removal features a 1296P HD camera and 6 adjustable lights that brighten and clarify tiny details; The 360

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the dimensions of the ear wax removal tool camera? A: The dimensions are six point six one inches in length, three point seven inches in width, and zero point six seven inches in height.
  • Q: What is the resolution of the camera in the ear cleaner? A: The camera features a resolution of twelve ninety-six P HD, providing clear and detailed images.
  • Q: How many silicone ear tips come with the ear wax removal kit? A: The kit includes twelve silicone ear tips for safe and effective ear cleaning.
  • Q: How do I use the ear wax removal tool camera? A: To use it, connect the device to the app via WiFi or Bluetooth, then insert the camera gently into the ear canal.
  • Q: Is the ear wax removal camera suitable for children? A: Yes, it can be used for children, but adult supervision is recommended to ensure safety.
  • Q: How do I clean the ear wax removal camera? A: The camera lens is IP67 waterproof; simply rinse it under water or wipe it clean with a damp cloth.
  • Q: How long does the battery last on a full charge? A: The built-in two hundred thirty milliamp hour rechargeable battery lasts up to seventy minutes when fully charged.
  • Q: Can I use the ear wax removal tool for other purposes? A: Yes, it is also effective for examining teeth, nose, and facial areas due to its wide-angle view.
  • Q: What precautions should I take while using the ear cleaner? A: Avoid inserting the camera too deeply into the ear canal and ensure the silicone tips are securely attached.
  • Q: What if the ear wax removal camera arrives damaged? A: If the product arrives damaged, contact customer support immediately for assistance with returns or replacements.
  • Q: Is the ear wax removal tool safe to use? A: Yes, when used as directed, it is safe; however, caution is advised to prevent injury.
  • Q: How should I store the ear wax removal kit? A: Store the kit in a cool, dry place, and keep it out of reach of children to ensure safety.
  • Q: Does the ear wax removal camera require installation? A: No, it does not require installation; simply charge it, connect to the app, and it’s ready to use.
  • Q: What is the warranty period for the ear wax removal tool? A: The warranty period typically lasts for one year from the date of purchase.
  • Q: Can I share the images taken with the ear wax removal camera? A: Yes, you can capture and share photos and videos easily through the connected app.
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