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Earwax Removal Kit - 1080P HD Ear Cleaner with Camera * 1, Dust Cover*1, Silicone Ear Spoon Covers*5, Traditional Ear Care Kits*6, Cleaning Brush*1, Type-C Charging Cable*1, User Instruction Manual*1

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is included in the Ear Wax Removal Tool Camera kit? A: The kit includes a 1080P HD Ear Cleaner with Camera, one dust cover, five silicone ear spoon covers, six traditional ear care kits, one cleaning brush, one Type-C charging cable, and a user instruction manual.
  • Q: How does the camera work in the ear wax removal tool? A: The 1080P HD camera features six LED lights that illuminate the ear canal, providing clear real-time visuals. It uses a three-axis gyroscope for smooth movement and precise inspection.
  • Q: Is the ear wax removal tool safe to use? A: Yes, the tool is designed with safety in mind. It includes interchangeable silicone covers that are easy to clean and minimize the risk of infection, ensuring a hygienic experience.
  • Q: Can I use the ear wax removal camera with my smartphone? A: Yes, the device is compatible with both iOS and Android systems, allowing you to connect via WiFi or Bluetooth for real-time images, picture-taking, and video recording.
  • Q: How long does the battery last on a full charge? A: The built-in 130mAh rechargeable battery provides up to 90 minutes of use after a full charge, with a standby time of up to 30 days.
  • Q: Is the lens of the ear wax removal tool waterproof? A: Yes, the IP67 waterproof lens can be washed with water or wiped with alcohol cotton after use. However, do not immerse the entire otoscope in water.
  • Q: What types of issues can I check with this ear wax removal tool? A: The ear wax camera is suitable for checking earwax, as well as other body parts such as teeth, nasal cavities, throat, and scalp, making it versatile for personal care.
  • Q: How do I clean the ear wax removal tool after use? A: You can clean the lens with water or alcohol cotton, and replace the silicone covers after each use to maintain hygiene and prevent infections.
  • Q: What are the dimensions and weight of the ear cleaner? A: The ear cleaner is lightweight, weighing only 0.62 ounces, making it easy to carry and use.
  • Q: Are there any precautions I should take when using the ear wax removal tool? A: Yes, always follow the instructions carefully for safe and effective use, and if you encounter any issues, support is available to assist you.
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