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Ebanel Silicone Gel Scar Master is recommended by dermatologists and plastic surgeons for effectively fading the appearance of old and new scars. Enhanced with Vitamin E, Emu Oil, Onion Extract, Plankton Extract, and Allantoin for extra soothing, and healing benefits. Ideal for acne scars, surgical scars, C-section, injuries, burn, cuts, insect bites scars, and stretch mark removal

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How does Ebanel Advanced Silicone Scar Gel work? A: Ebanel Advanced Silicone Scar Gel uses a combination of medical-grade silicone and clinically proven ingredients like Onion Extract, Emu Oil, and Allantoin to help improve the texture and appearance of scars.
  • Q: Is this scar gel suitable for all skin types? A: Yes, this scar gel is suitable for all skin types, including sensitive skin. It is hypoallergenic, fragrance-free, fast-drying, non-greasy, and can be used on both the face and body.
  • Q: How often should I apply the scar gel for best results? A: For optimal results, apply the scar gel twice daily. It is recommended to use it for at least 8 weeks on new scars and at least 3 months on older scars, massaging for 1-2 minutes after application.
  • Q: Can I use this product under makeup? A: Yes, Ebanel Advanced Silicone Scar Gel can be used under makeup or sunscreen without affecting its efficacy.
  • Q: What types of scars can this gel treat? A: This scar gel is effective on a variety of scars including surgical scars, C-section scars, acne scars, burn scars, cuts, insect bite scars, and stretch marks.
  • Q: Is the product safe for children? A: Yes, the scar gel is safe for kids and can be used on sensitive skin, but it is always advisable to consult with a pediatrician before use.
  • Q: How long does it take to see results from this scar gel? A: Results may vary, but consistent application for at least 8 weeks on new scars and 3 months on old scars is recommended to see significant improvements.
  • Q: Where is the Ebanel Advanced Silicone Scar Gel manufactured? A: The scar gel is made in an FDA-registered facility in California, ensuring high standards of safety, efficacy, and consistency.
  • Q: Is this product tested by dermatologists? A: Yes, Ebanel Advanced Silicone Scar Gel is recommended by dermatologists and plastic surgeons for its effectiveness in fading scars.
  • Q: What are the key ingredients in this scar gel? A: The key ingredients include Onion Extract, Emu Oil, Allantoin, Plankton Extract, and Vitamin E, all of which contribute to the healing and soothing properties of the gel.
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