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FEMALE HYGEINE/ CONTRACEPTION

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Eco by Naty Sanitary Pads made from? A: Eco by Naty Sanitary Pads are made from 100% earth-friendly certified raw materials, including organic cotton and plant-based materials, ensuring they are safe for both your body and the environment.
  • Q: Are these pads suitable for sensitive skin? A: Yes, Eco by Naty Sanitary Pads are designed for sensitive skin. They are free from perfumes, dyes, and oil-based plastics, making them a safe choice for those with sensitivities.
  • Q: How do Eco by Naty Sanitary Pads provide leakage protection? A: These pads can hold up to 10 times their weight in liquid, offering reliable protection against leaks throughout the night.
  • Q: What is the environmental impact of using Eco by Naty pads? A: Using Eco by Naty pads helps reduce plastic waste, as they are made from plant-based materials and contribute to a zero kg plastic waste footprint compared to traditional feminine hygiene products.
  • Q: How many pads are included in a package? A: Each package of Eco by Naty Sanitary Pads contains 10 pads, specifically designed for overnight use.
  • Q: Can I use these pads if I have allergies? A: Yes, Eco by Naty pads are hypoallergenic and free from harmful chemicals, making them suitable for individuals with allergies to synthetic materials.
  • Q: What makes Eco by Naty different from other sanitary pads? A: Eco by Naty is unique as it is the first Femcare/Inco line made entirely from earth-friendly materials, focusing on both women's health and environmental sustainability.
  • Q: Do these pads have a scent? A: No, Eco by Naty Sanitary Pads are free from added perfumes and dyes, ensuring a natural and chemical-free experience.
  • Q: Are Eco by Naty pads biodegradable? A: Yes, Eco by Naty pads are made from biodegradable materials, contributing to less waste in landfills compared to conventional pads.
  • Q: How should I dispose of Eco by Naty Sanitary Pads? A: Eco by Naty Sanitary Pads should be disposed of in accordance with local waste disposal guidelines. Although they are biodegradable, it's recommended to dispose of them with regular waste unless your area has specific composting options.
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