Say goodbye to traditional foot care methods and experience the convenience and efficiency brought by modern technology. Our electric foot grinder is designed for those who pursue perfect foot care, easily removing hard skin, calluses and rough skin, leaving your feet smooth and soft.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is included in the Electric Callus Remover foot care kit? A: The kit includes one electric foot callus remover, three replacement roller heads (one pre-installed and two additional), a cleansing brush, a charging cable, and a product manual.
  • Q: How long does the battery last on a full charge? A: The rechargeable lithium battery lasts for up to 180 minutes on a full charge, which takes about 1.5 hours.
  • Q: What are the speed options for this foot file? A: The electric foot file has three speed settings: low at 1900 rotations per minute, medium at 2200 rotations per minute, and high at 2400 rotations per minute.
  • Q: Is the electric callus remover safe to use on sensitive skin? A: Yes, the rollers are designed to be gentle and not hurt the skin, making it suitable for various types of calluses, hard, cracked, and dead skin.
  • Q: How do I know when to recharge the battery? A: The device features an HD display that indicates the remaining battery power and will light up to show when it is in use and requires recharging.
  • Q: Can this product be used after a shower? A: Yes, the electric foot file can be used after a shower, and the rollers are effective on damp skin.
  • Q: What material is the electric foot callus remover made from? A: The electric foot callus remover is made from plastic.
  • Q: Is this product suitable as a gift? A: Yes, the ergonomic design and ease of use make it a perfect gift for loved ones who appreciate foot care.
  • Q: How do I clean the rollers after use? A: You can clean the rollers with the included cleansing brush to remove any dead skin or debris after each use.
  • Q: Is the product portable for travel? A: Yes, the electric foot file is small and lightweight, making it easy to carry and operate while traveling.
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