Say goodbye to traditional foot care methods and experience the convenience and efficiency brought by modern technology. Our electric foot grinder is designed for those who pursue perfect foot care, easily removing hard skin, calluses and rough skin, leaving your feet smooth and soft.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How does the Electric Foot Callus Remover work? A: The Electric Foot Callus Remover uses a high-speed rotating roller head to gently remove dead skin, calluses, and rough patches from your feet, providing a smooth and polished finish.
  • Q: What are the speed settings on this foot file? A: This foot callus remover features three adjustable speed settings: 1900x/min, 2200x/min, and 2400x/min, allowing you to customize your foot care routine based on your skin's needs.
  • Q: Is the Electric Foot Callus Remover rechargeable? A: Yes, the device is rechargeable and comes with a high-capacity 1200mAh lithium battery, allowing up to 180 minutes of use after a full charge of just 1.5 hours.
  • Q: What types of roller heads are included? A: The kit includes three roller heads: a fine roller for daily maintenance, a medium roller for regular use, and a coarse roller designed for tackling stubborn calluses and dead skin.
  • Q: Can I use this device on sensitive skin? A: Yes, the Electric Foot Callus Remover features pressure adaptive technology to protect healthy skin while effectively removing dead skin and calluses, making it suitable for sensitive areas.
  • Q: How do I clean the roller heads after use? A: After using the roller heads, simply detach them from the device and clean them with the included brush. You can also rinse them under running water for thorough cleaning.
  • Q: Is this foot care kit a good gift option? A: Absolutely! The Electric Foot Callus Remover kit is a thoughtful gift, complete with multiple accessories, making it ideal for anyone looking to improve their foot care routine.
  • Q: How do I know when to recharge the battery? A: The device is equipped with an HD display that indicates the remaining battery life. The indication light will also alert you when it's time to recharge.
  • Q: Can I use this device while it's charging? A: No, it is recommended to fully charge the device before use. Using it while charging may affect its performance and safety.
  • Q: What materials is the Electric Foot Callus Remover made of? A: The Electric Foot Callus Remover is primarily made of high-quality plastic, ensuring durability and ease of use during your foot care routine.
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