Epi-Derm silicone patches for scars are ideal for preventing and managing small hypertrophic and keloid scars. Patches can be cut to size. Ideally dimensioned for small keloid and hypertrophic scars. Available in original, Epi-Derm clear OR fabric lined Epi-Derm Natural. The most comfortable silicone sheeting in the industry! Significantly thinner than competitors, allowing Epi-Derm to conform precisely to body contours. Clinically proven to reduce, flatten, fade and smooth scars -- both old and new.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What are Epi-Derm silicone patches used for? A: Epi-Derm silicone patches are designed for preventing and managing small hypertrophic and keloid scars. They help to reduce, flatten, fade, and smooth both old and new scars.
- Q: Can the patches be cut to size? A: Yes, the patches can be easily cut to size for a more customized fit, making them ideal for small scar areas.
- Q: How long can I use each patch? A: With proper care, each Epi-Derm silicone patch can be reused daily for 2 to 3 weeks.
- Q: Are the patches comfortable to wear? A: Yes, Epi-Derm silicone patches are made from premium, soft silicone and are designed to contour comfortably to your skin, ensuring a flexible fit.
- Q: How do I care for the silicone patches? A: To care for the patches, rinse them with a mild cleanser, air dry, and they are ready to be reused.
- Q: Do these patches blend in with skin tones? A: Yes, the natural color fabric backing of the silicone patches blends into most skin tones, providing a discreet and low-profile look.
- Q: Are Epi-Derm patches safe to use? A: Yes, Epi-Derm silicone patches are made in the USA using premium and durable materials and have been trusted for over 30 years in scar care.
- Q: Where can I use the silicone patches? A: Epi-Derm patches are ideal for use on small scars located on the chest, shoulders, or other targeted spots.
- Q: What size are the Epi-Derm patches? A: The patches measure 2 inches by 2.5 inches, making them suitable for small scar treatment.
- Q: Are the silicone patches reusable? A: Yes, each silicone patch is reusable for several weeks with proper care, making them a cost-effective solution for scar treatment.
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