Bausch and Lomb Soothe Lubricant Eye Drops Preservative Free are clinically proven to soothe dry and irritated eyes. This revolutionary advance in dry eye therapy provides soothing comfort and long lasting lubrication, keeping eyes feeling fresh throughout the day. This unique formula restores the natural moisture balance in your eyes, providing effective, long lasting dry eye relief. And it is preservative-free so it's gentle enough to use as often as needed. *If used for post-operative (e.g., LASIK) dryness and discomfort, follow your eye doctors instructions

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What are the key benefits of using ReNu MultiPlus Lubricating & Rewetting Drops? A: ReNu MultiPlus Lubricating & Rewetting Drops provide moisturizing comfort for dry eyes, enhance lens wearing experience, and are suitable for soft contact lenses, allowing for extended wear.
  • Q: Are these eye drops preservative-free? A: Yes, ReNu MultiPlus Lubricating & Rewetting Drops are preservative-free, making them safe for sensitive eyes and ideal for frequent use.
  • Q: How do I use ReNu MultiPlus Lubricating & Rewetting Drops with my contact lenses? A: To use, simply apply one or two drops directly onto your lenses while wearing them, or apply directly into your eyes for relief from dryness.
  • Q: What is the packaging size of ReNu MultiPlus Lubricating & Rewetting Drops? A: This product comes in single-use dispensers, with each dispenser containing 0.6 mL of solution, and the package includes a total of 28 dispensers.
  • Q: Can I use these eye drops with all types of contact lenses? A: ReNu MultiPlus Lubricating & Rewetting Drops are suitable for use with soft contact lenses, including extended wear, frequent replacement, and disposable types.
  • Q: Is the solution sterile? A: Yes, the ReNu MultiPlus Lubricating & Rewetting Drops are a sterile, isotonic solution that helps soothe and moisturize the eyes.
  • Q: What should I do if I experience any discomfort while using these drops? A: If you experience discomfort, it is recommended to discontinue use and consult with an eye care professional for further advice.
  • Q: Is there a satisfaction guarantee for this product? A: Yes, the manufacturer offers a 100% satisfaction guarantee, ensuring that you can trust the quality of ReNu MultiPlus Lubricating & Rewetting Drops.
  • Q: How should I store ReNu MultiPlus Lubricating & Rewetting Drops? A: Store the eye drops in a cool, dry place, away from direct sunlight to maintain their effectiveness.
  • Q: What ingredients are in ReNu MultiPlus Lubricating & Rewetting Drops? A: The main ingredient is POVIDONE, which acts as an effective lubricant to provide comfort and moisture while wearing contact lenses.
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