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Our zero-waste Flex Reusable Disc paired with plant-based period care products to keep you covered all cycle long. Product details: Flex Reusable Disc, Foaming Cleanser, and 2 packs of Biodegradable Wipes (24 wipes total).

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Flex Reusable Disc made of? A: The Flex Reusable Disc is made from medical-grade silicone, which is safe for your body and won’t disrupt your natural vaginal pH.
  • Q: How long can I use the Flex Reusable Disc? A: With proper care, the Flex Reusable Disc can last up to 10 years.
  • Q: How much fluid can the Flex Reusable Disc hold? A: The Flex Reusable Disc has a capacity that holds up to 6 super tampons-worth of fluid, approximately 70 mL.
  • Q: Is the Flex Reusable Disc easy to use? A: Yes, the Flex Reusable Disc is designed for beginners, featuring a patented notch for easy insertion and a non-slip rim for easy removal.
  • Q: Can I wear the Flex Reusable Disc while swimming or sleeping? A: Absolutely! The Flex Reusable Disc provides 12-hour protection, allowing you to swim, sleep, and engage in any activity without worry.
  • Q: How do I clean the Flex Reusable Disc? A: To clean the Flex Reusable Disc, simply wash it with a mild soap or cleanser between uses.
  • Q: Is the Flex Reusable Disc environmentally friendly? A: Yes, the Flex Reusable Disc is 100% reusable, making it a sustainable and planet-friendly alternative to disposable menstrual products.
  • Q: Will I feel the Flex Reusable Disc while using it? A: Once inserted correctly, you may not even feel the Flex Reusable Disc as it sits further back in the vagina, in a place called the vaginal fornix.
  • Q: Does the Flex Reusable Disc prevent leaks? A: Yes, the firm rim of the Flex Reusable Disc helps to prevent leaks and seals in odors during use.
  • Q: What comes with the Flex Reusable Disc? A: The Flex Reusable Disc includes a carrying pouch and two free disposable discs for added convenience.
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