Insulin Cooler Travel Case for Diabetic
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are the dimensions of the Freshore Insulin Cooler Travel Case? A: The Freshore Insulin Cooler Travel Case measures 8.3 x 4.5 x 2.6 inches.
- Q: What materials are used in the construction of the insulin cooler? A: The insulin cooler is made from 1680D oxford material, which is lightweight and durable.
- Q: How does the insulation work in this cooler bag? A: The interior features high-quality aluminum foil lining combined with a pearl cotton insulation layer for effective temperature control.
- Q: Can the gel ice pack be reused? A: Yes, the newly upgraded gel ice pack can be reused thousands of times, making it more durable than previous brine-filled options.
- Q: How should I prepare the ice packs for use? A: Place the two included ice packs in the freezer for more than 8 to 10 hours before using the insulin bag outside.
- Q: What items can I store in this insulin cooler? A: This cooler can hold insulin pens, refills, needles, syringes, and other medical supplies in designated pockets.
- Q: Is the case suitable for travel? A: Yes, its compact size and lightweight design make it ideal for travel, easily fitting into a backpack or bag.
- Q: Does the case provide protection against extreme temperatures? A: Yes, the insulation layer helps maintain a stable temperature for medications, including protection from the cold in winter.
- Q: How can I ensure the safety of my medical supplies while using this case? A: The case includes convenient organizers and pockets to keep all your medical supplies secure and in one place.
- Q: Is the Freshore Insulin Cooler Travel Case easy to clean? A: Yes, the oxford material is generally easy to clean; simply wipe it down with a damp cloth as needed.
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