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FRIO wallets keep insulin safe for up to 45 hours (lasts up to 5 times longer than an ice pack) - even in constant environmental temperatures of 100 degrees Fahrenheit i.e. 38.8 degree C! Although activated by water, a feature of the product is that after towel-drying, the FRIO wallet is dry to the touch. The Cambrelle Pouch (DuPont Product) we supply free of charge with each FRIO cooling wallet increases the wallet's efficiency and allows it to be carried safely in your pocket or a bag as required. Each item is re-usable and can be used either continuously or intermittently.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How long can the FRIO Extra Large Insulin Cooling Wallet keep my medication cool? A: The FRIO Extra Large Insulin Cooling Wallet can keep your medication cool for over 45 hours.
  • Q: What is the process to activate the cooling feature of the FRIO wallet? A: To activate the cooling feature, simply soak the FRIO wallet in water for 10-15 minutes. It will then provide cooling for 2-4 days.
  • Q: How many insulin pens or vials can the FRIO Extra Large wallet accommodate? A: The FRIO Extra Large wallet is designed to carry up to 8 insulin pens or 10 vials.
  • Q: Is the FRIO wallet suitable for travel? A: Yes, the FRIO wallet is TSA friendly and is an ideal solution for secure, on-the-go insulin storage without the need for refrigeration.
  • Q: What materials is the FRIO Extra Large Insulin Cooling Wallet made from? A: The FRIO Extra Large Insulin Cooling Wallet is constructed from high-quality neoprene material, ensuring durability and longevity.
  • Q: Can the FRIO wallet be used for medications other than insulin? A: Yes, the FRIO wallet is versatile and can also be used to store other medications, including vials and eye drops.
  • Q: How does the FRIO wallet prevent medication from freezing? A: The FRIO wallet does not use ice packs, which eliminates the risk of freezing your medication, allowing for stress-free storage.
  • Q: Is the FRIO wallet easy to carry? A: Yes, the FRIO Extra Large Insulin Cooling Wallet features a compact and lightweight design that fits easily into your bag or pocket.
  • Q: What should I do if the cooling effect diminishes? A: If the cooling effect diminishes, simply re-soak the wallet in water to reactivate the cooling system.
  • Q: Is the FRIO wallet effective during emergencies? A: Yes, the FRIO wallet is ideal for emergency preparedness as it does not require refrigeration or electricity to keep medications cool.
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