FRIO wallets keep insulin safe for up to 45 hours (lasts up to 5 times longer than an ice pack) - even in constant environmental temperatures of 100 degrees Fahrenheit i.e. 38.8C!!! Although activated by water, a feature of the product is that after towel-drying, the FRO wallet is dry to the touch. The Cambrelle Pouch (DuPont Product) we supply free of charge with each FRO cooling wallet increases the wallet's efficiency and allows it to be carried safely in your pocket or a bag as required. Each item is re-usable and can be used either continuously or intermittently.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: How does the Frio Extra Large Insulin Cooling Wallet work? A: The Frio Cooling Wallet works through a water-activated evaporative cooling system. By soaking the inner pouch in cold water for 10-15 minutes, the special lining absorbs the water and transforms it into a cool gel, keeping your insulin at the right temperature for 45+ hours.
- Q: What is the capacity of the Frio Extra Large Insulin Cooling Wallet? A: This insulin cooler can hold up to 8 insulin pens or 10 vials, making it suitable for daily use and extended trips.
- Q: Do I need to use ice packs with the Frio wallet? A: No, the Frio wallet eliminates the need for ice packs. This means your medication won't freeze, and you can store it stress-free.
- Q: Is the Frio Insulin Cooling Wallet TSA friendly? A: Yes, the Frio insulin cooler is designed to be TSA friendly, allowing you to travel without worrying about refrigeration.
- Q: How do I reactivate the cooling feature? A: To reactivate the cooling feature, simply soak the wallet in cold water again for 10-15 minutes, and it will continue to provide cooling for another 45+ hours.
- Q: Can the Frio wallet keep medication cool during emergencies? A: Yes, the Frio wallet is ideal for emergency preparedness, as it does not require refrigeration or electricity to keep your medication cool.
- Q: What materials is the Frio wallet made of? A: The Frio Extra Large Insulin Cooling Wallet does not specify materials, but it is designed to be durable and practical for everyday use.
- Q: Can I use the Frio wallet for other medications besides insulin? A: While the Frio wallet is primarily designed for insulin, it can also be used for other temperature-sensitive medications that require similar storage conditions.
- Q: How long does the cooling last after soaking? A: The cooling effect lasts for 45+ hours after soaking the wallet in cold water.
- Q: Is the Frio wallet easy to clean? A: Yes, the Frio wallet is easy to clean. It is recommended to wipe it down with a damp cloth to maintain its hygiene.
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