Frisky AD310 Deluxe Black Out Blindfold Sleep Mask
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What material is the Frisky AD310 Deluxe Black Out Blindfold Sleep Mask made of? A: The Frisky AD310 Deluxe Black Out Blindfold Sleep Mask is made of durable neoprene material.
- Q: Is the Frisky AD310 sleep mask adjustable? A: Yes, the sleep mask features a velcro closure, making it adjustable for a comfortable fit.
- Q: What are the dimensions of the Frisky AD310 sleep mask? A: The Frisky AD310 sleep mask is designed to be one size fits most, ensuring a comfortable fit for various head sizes.
- Q: Can I use the Frisky AD310 sleep mask while traveling? A: Yes, the Frisky AD310 sleep mask is perfect for travel as it blocks out light, helping you sleep more comfortably in various environments.
- Q: How do I clean the Frisky AD310 sleep mask? A: It is recommended to wipe the Frisky AD310 sleep mask with a damp cloth and mild soap. Avoid machine washing to maintain the material's durability.
- Q: Is the Frisky AD310 sleep mask suitable for sensitive skin? A: Yes, the soft neoprene material is generally gentle on the skin, making it suitable for those with sensitive skin.
- Q: Does the Frisky AD310 sleep mask block out all light? A: Yes, the Frisky AD310 is designed to provide blackout conditions, effectively blocking out light for a better sleep experience.
- Q: Can I wear the Frisky AD310 sleep mask while watching TV? A: While the mask is primarily designed for sleeping, you can wear it while watching TV to block out distracting light.
- Q: What is the weight of the Frisky AD310 sleep mask? A: The Frisky AD310 sleep mask is lightweight, making it comfortable to wear for extended periods.
- Q: Is the Frisky AD310 sleep mask suitable for both men and women? A: Yes, the Frisky AD310 sleep mask is unisex and designed to fit most head sizes comfortably.
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