Moderate Dry Eye Symptom Relief Fast Soothing Relief Quick relief from moderate irritation and discomfort Relieves discomfort: Provides relief from moderate irritation and discomfort caused by dry eye symptoms
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are GenTeal Tears Liquid Drops used for? A: GenTeal Tears Liquid Drops are designed to provide fast relief for moderate dry eye symptoms, soothing and hydrating your eyes.
- Q: How do I use GenTeal Tears Liquid Drops? A: To use GenTeal Tears, tilt your head back, pull down your lower eyelid, and place 1 to 2 drops into the eye as needed.
- Q: Are GenTeal Tears safe for sensitive eyes? A: Yes, GenTeal Tears contain a gentle preservative that is safe for sensitive eyes.
- Q: How long does the relief from GenTeal Tears last? A: The lubricating formula of GenTeal Tears provides long-lasting hydration, helping to keep your eyes moist for several hours.
- Q: Can I use GenTeal Tears while wearing contact lenses? A: It is recommended to remove contact lenses before using GenTeal Tears and wait at least 15 minutes before reinserting them.
- Q: What is the size of each bottle in the 3-pack? A: Each bottle in the GenTeal Tears 3-pack contains 0.5 fluid ounces.
- Q: Where can I store GenTeal Tears Liquid Drops? A: Store GenTeal Tears at room temperature, away from direct sunlight and moisture.
- Q: Is there a specific way to apply the drops for best results? A: For best results, ensure the dropper tip does not touch any surface and apply the drops directly into the eye.
- Q: Are there any side effects associated with using GenTeal Tears? A: Some users may experience mild discomfort or a temporary blurred vision after application, but these effects usually resolve quickly.
- Q: What is the NDC code for GenTeal Tears? A: The NDC code for GenTeal Tears Liquid Drops is 0065-0426-37.
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