KALIFANO is a family-owned business that greatly values the warm relationships and bonding that comes from working with loved ones. We embrace high morals and ethics and promise to treat our customers with the utmost respect. Our brand rose from humble beginnings to a premier gemstone and crystal energy business. We handcraft items made from professionally selected gemstones, crystals, fossils, and metals. Each of these materials comes imbued with powerful properties that can replenish your mind, body, and life. Amethyst, aventurine, citrine, rose quartz, and quartz are just some of the natural materials we use when creating metaphysical items. We also use minerals within many of our self-care and healing items. For those interested in fossils, we have an assortment of relics for you to add to your personal collection. If you like metal art, we offer many pieces made from recycled materials for home or business decoration. We have pieces that vary in size from small to large, so you can select the size that will best fit in your space. No matter your preference in materials or size, you can be assured that our products are of the highest quality. Each stone and gem is hand selected to make the most beautiful, handcrafted items. Once the element has been created, it is then shipped to us in Las Vegas, Nevada where it undergoes a second round of inspections. We have elected to perform a double-check system to ensure that all of our self-care, natural, and spiritual gifts represent the level of superiority we have become known for. Not only can our natural items be used for mind and body betterment but they also make lovely adornments for your home or office. Let us take care of your crystal, gemstone, metal, and fossil preferences. We just know that you will embrace their positivity and calming aesthetics as much as we do.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Translation missing: en.general.search.loading